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Cochran INFINITI Monroeville

monroeville, PA

3.9
155 Reviews

4520 William Penn Highway Building 3

monroeville, PA

15146

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Showing 155 reviews

June 20, 2022

Service experience was great. Jerry was cordial and very informative. Fast and friendly service department. More

by electrag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 13, 2022 -

Cochran INFINITI Monroeville responded

Thank you for the great review on our service department and team member, Jerry. We appreciate you choosing #1 Cochran and please let us know if you need anything in the future!

June 09, 2022

Stan Grandy is an awesome salesperson at Cochran Nissan and Jerry is an awesome service advisor at Cochran Infiniti More

by Dstquack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Werner
Jun 09, 2022 -

Cochran INFINITI Monroeville responded

Thank you for the great review on our team members, Stan and Jerry! We appreciate you choosing #1 Cochran and please let us know if you need anything in the future!

May 05, 2022

Overall, it was a very good experience. The service consultant was attentive and professional. She made the experience a positive one. The staff are quality people. I hope that one da More

by Kevin - Washington, PA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ryder
Jun 09, 2022 -

Cochran INFINITI Monroeville responded

Hi Kevin! We're glad you had a very good experience with our team members. We hope one day we can satisfy all customers in all regions of the Pittsburgh area. We appreciate your loyalty and thank you for choosing #1 Cochran!

April 01, 2022

This is our second vehicle that we have bought from Cochran Infiniti. Both times we had great salesmen who treated us professionally and with kindness and concern for our needs. More

by Joyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Richert and Shane Tompkins
Apr 04, 2022 -

Cochran INFINITI Monroeville responded

Hi Joyce! Thank you for the great review! We're glad you had a great experience with us and your needs were met. We appreciate you choosing #1 Cochran.

January 17, 2022

The dealership was great, the service was to the point the overall experience was so great I will always bring my car to this location More

by lveneise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ryder
Jan 28, 2022 -

Cochran INFINITI Monroeville responded

Thank you so much for sharing your experience with us. It's our pleasure to take care of your service needs. We look forward to seeing you again soon

December 09, 2021

Jerry was very accommodating when I added the inspection to my car and was very thorough in explaining and keeping me updated More

by Jsaal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Werner
Dec 13, 2021 -

Cochran INFINITI Monroeville responded

So glad you had a great experience. Hope to see you again in the near future!

Dec 13, 2021 -

Jsaal responded

I will be back for my service

December 08, 2021

Service department has been unresponsive to recent service issues regarding wireless carplay malfunctioning. Left multiple voice messages, texts and an email...With no response (directed to TJ Hanna) More

by billanderson3
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
TJ Hanna
Jan 12, 2022 -

Cochran INFINITI Monroeville responded

We're so sorry to hear about the communication issues you've been having. If you could forward those emails to feedback@cochran.com, a member of our Customer Care team will quickly step in to resolve this.

November 27, 2021

Great service and great communication. Deliver what they tell you. Will continue to use dealership service. More

by Jimmy Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Werner , Andrew Ryder
Nov 30, 2021 -

Cochran INFINITI Monroeville responded

Thank you so much for your kind words, Jimmy. It is our pleasure to take care of your service needs. We look forward to seeing you again soon!

November 04, 2021

They treat you with respect and they don't forget about you after the sale which most dealers dobt do. More

by Car25204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ryder
Nov 17, 2021 -

Cochran INFINITI Monroeville responded

That’s wonderful to hear. Thanks so much for allowing us to create such a positive automotive experience for you. Hope to see you again in the near future!

August 29, 2021

Cochran Infiniti has been providing me with professional services for quite some time and I will continue relying upon them for the leasing of my car which is used for business purposes. I am an attorney, a More

by Michael L. Brungo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Richert
Aug 31, 2021 -

Cochran INFINITI Monroeville responded

We appreciate your kind words, Michael. It has been a pleasure exceeding your automotive expectations. We look forward to continuing our relationship with you in the future.