Cochran INFINITI Monroeville

I have been a loyal service customer of Cochran Infiniti in Monroeville since I purchased my car in March 2005. I have been consistently impressed with the level of personal attention that we receive from in Monroeville since I purchased my car in March 2005. I have been consistently impressed with the level of personal attention that we receive from Bailie and her service staff. In fact, I make the 45 minute commute all the way from the South Hills because of the stellar service we receive every time. I even bring my wife's Subaru to this dealer because I trust that I will receive quality service and an honest diagnosis of what maintenance our vehicles will need. I highly recommend Bailie and Cochran Infiniti of Monroeville for all of your service needs! More

I bought my first new Infiniti in 2000 and my second used I bought my first new Infiniti in 2000 and my second used Infiniti in 2010 and hope to always drive an Infiniti. Boths cars were great and a real d I bought my first new Infiniti in 2000 and my second used Infiniti in 2010 and hope to always drive an Infiniti. Boths cars were great and a real driving pleasure. I don't think I could be as satisfied driving any other car. The extra bonus is the great service provided by the staff of Greg and Bailie. They couldn't be more helpful and efficient. They always try to work on best times for the customer to bring in their vehicle, have a loaner ready and keep you updated by phoning on any issues/needed service and when your car will be ready for pickup. If I have any questions they always make themselves available for assistance even if popping in without an appointment. A great and reliable service. Bernie was extremely knowledgeable when I bought my current Infiniti and we completed the purchase in record time. More

The whole experience was awesome. Steve was great! We took the car on a test drive and he was very informative about the car. I was sold at that point. My husband was sold with the fair price for my ca took the car on a test drive and he was very informative about the car. I was sold at that point. My husband was sold with the fair price for my car. More

I recently purchased an Infinity M35X from this dealer with Tony Robertson as my sales agent. Tony went out of his way to make this a smooth purchase for me even coming in on his day off to finalize the with Tony Robertson as my sales agent. Tony went out of his way to make this a smooth purchase for me even coming in on his day off to finalize the purchase. I found one minor flaw with the leather door panel and Tony took care of this immediately. He spent all of the time that I needed to go over the features of the car and has followed up quickly with any questions. This is the second car that I have purchased from this dealer and I couldn't be more pleased with the service I have received. More

I just bought my 3rd Infiniti car from Cochran. Jeff sold me the last 2 and was terrific. I've come back to Cochran due to obviously loving the product, but also due to the staff and service - excellen sold me the last 2 and was terrific. I've come back to Cochran due to obviously loving the product, but also due to the staff and service - excellent! More

The overall Cochran Infiniti experience was great. Bernie and all of the other staff were very knowledgeable and willing to work with me to get a deal done. and all of the other staff were very knowledgeable and willing to work with me to get a deal done. More

I had been searching for a specific Audi TT and found it online with Cochran. I cannot say enough about Jeff. He was excellent from the first phone call. I wanted to have the car shipped to me since I am online with Cochran. I cannot say enough about Jeff. He was excellent from the first phone call. I wanted to have the car shipped to me since I am in TN. He went above and beyond taking care of this. We had a few quirks with the shipping but it was out of his control. He was always in touch with me on what was going on. I also worked with Joyce and she was also fantastic. The dealership has some great people working for them and these days good customer serivce is hard to find. I have never bought a care site unseen but this was a great experience. Any questions I had we always answered. Thanks for everything, Kim Fry More

I have been going to #1 Cochran Infiniti for years now. And over all the time I have interacted with Cochran's infiniti group, Bailie has been my point of contact for service. Great professional and posit And over all the time I have interacted with Cochran's infiniti group, Bailie has been my point of contact for service. Great professional and positive attitude. Extremely helpful and detailed. I have showed up on non-scheduled service times and Bailie walks out of the service area and opens the door and calls my name to ask how my infiniti is running. From a customer standpoint, Support and Service are high priority on the list of items for which a dealer is judged. Based on the excellent personal treatment of the service staff of Cochran's Infiniti group, I would urge anyone to purchase their infiniti at Cochran to experience a service area that makes a customer feel at home. More

I have found Bailie to always be professional and is always helpful when it comes to servicing my fx. She makes sure I get the service that I need and keeps me informed of services that i will need to always helpful when it comes to servicing my fx. She makes sure I get the service that I need and keeps me informed of services that i will need to take care of on my next visit. More

I purchased a G37S coupe from Tony as a Christmas gift for my wife this past Christmas. We were in town to visit with family and friends for the holidays and drove past the Infiniti dealer on Rt22 and I s for my wife this past Christmas. We were in town to visit with family and friends for the holidays and drove past the Infiniti dealer on Rt22 and I saw the car my wife has been looking for on the lot. We stopped in and spoke with Tony who was both accommodating and very professional in dealing with both my wife and I. After working things out with Tony, Shawn and Joyce we made a deal. The main catch though is we were 450 miles from our home, this was not a problem Tony & Shawn made arrangements to have the car delivered to our door 2 days before Christmas. I would recommend anybody to stop by and speak with Tony he is a true professional and a gentleman that goes out of his way to see that things are handled in the manner that is not found often in this industry.. Thanks again Tim R More