Cochran INFINITI Monroeville

I am 64 years old and have bought near a dozen new cars in my life. i have not really enjoyed the process ever. Some were better than others but I have found the experience to be always less than satisfy in my life. i have not really enjoyed the process ever. Some were better than others but I have found the experience to be always less than satisfying. Well I guess the odds were in my favor because for the first time in my life i can truly say that I am completely happy with this new car purchase. I find that the internet makes things much easier and I encourage everyone to use it. It can be a valuable tool. I did rather extensive research on several luxury sedans and coupes from different makers over a two week period and narrowed my choice down to two. The first was a Jaguar XF sedan and the second an Infiniti G37 coupe. I visited the Jag dealer first and test drove the vehicle but was given less than stellar assistance by the salesman. Also the price break was minimal. Next I visited Cochran Infiniti of Monroeville after being quoted a very nice 'internet' price. They did not have the car I wanted in their inventory but assured me that they would locate it for me. Well after visiting the dealership with my wife and browsing their rather considerable stock of coupes we decided to purchase a much more option laden car than originally planned. And not because of any hard sell or pressure from the salesman. Our salesman Bernie Diloreto was most helpful, quite pleasant, extremely polite, genuinely friendly, impressively informative and most of all very patient with my wife's numerous questions. After we had been there for quite sometime and had taken a test drive where Bernie went over the car's impressive features and answered further questions, he introduced us to Shawn Kukic, the sales manager. Shawn was very cordial and never once seemed to be pressing the deal or being phony. There was ni hint of all the 'tricks' I was so familiar with after a lifetime of new car purchases. He and my wife hit it off grandly and were exchanging stories about family and work while Bernie and I were settling details about price, trade-in value on my car and other arrangements. We stayed past closing time but did not get the feeling of being rushed at all. We came back two nights later with a different car to trade and I felt that the price they offered was very fair as was the offer they made on our first trade the first night. With Shawn's assistance we closed the deal and we were introduced to Heyward Penn the other manager who would help us through the paperwork. Hayward was just as impressive as Shawn in his manner and seemed just as genuine and friendly as the other two gentlemen. Again we were there past closing time and no one seemed anxious nor impatient. I told them all there and then that it was absolutely the best new car buying experience I have ever had and possibly the only good experience I have ever had. I love the car. I felt no pressure. I actually enjoyed my time there. I can highly recommend Cochran Infiniti based on my personal experience. Oh, and by the way, I have never written a review before as I was never impressed enough with any service or product. At his invitation, Bernie and I are meeting next week so that he can answer any questions I may have after familiarizing myself with the car. I have never had that offer before. More

This was my 3rd purchase at Cochran, and my 2nd Infiniti. I visited a few other dealerships in the past, but none has been as friendly, professional, or competitively priced as Cochran Infiniti. From the i I visited a few other dealerships in the past, but none has been as friendly, professional, or competitively priced as Cochran Infiniti. From the initial experience of walking into the door, Steve was welcoming and offered me assorted beverages and snacks (a nice touch). The dealership is immaculately clean, which to me reflects on the quality of the service. I have been in some dirty dealerships and you feel like you are getting a poor deal from the moment you step inside. I ended up getting a G37xS, and was helped the whole way through the process by Steve. We went on a test drive, and I was offered no time limit or felt pressured or rushed while I tried out the vehicle (even when I hit the gas and almost flew through a light). After I decided on which vehicle and options, Heyward walked me through the financing options for the vehicle. Normally financial guys trying to pull the ringer on you, but Heyward very clearly showed me which vehicles were available, price points, and options I had. I ended up getting a great deal from him, and the signing process was a breeze. Finally, when I picked up the car, Steve walked me through every option on the vehicle and how they worked. His knowledge of the car and the technology was excellent - there wasn't a single question he couldn't answer. Overall, I couldn't be happier with this dealership, the friendly people, and courteous service. More

I decided it was time to replace my 2004 G35x. I initiated an on-line inquiry. When I stopped at the dealership to take a test drive of a G37 with the sport package, Chris met me at the door. We t initiated an on-line inquiry. When I stopped at the dealership to take a test drive of a G37 with the sport package, Chris met me at the door. We took the drive, reviewed inventory available with the fetaures I wanted, and discussed the value of my trade in. I couldn't pass up the deal, so ordered a car. Chris followed up to advise he was gettign the car from outside Philly, had ordered the spolier/grille I wanted, and arranged for me to pick it up the next week. The car was ready when promised. Chris went through the new features of the car in a very efficient manner - he didn't waste my time reviewing buttons that were the same as the 2004 model. I would recommend Chris to anyone interested in buying an Infiniti. He was knowledgeable about the Infiniti products and the whole delivery process. He streamlined it to avoid wasting my time - which was greatly appreciated! More

This is the 2nd Infiniti purchased at this dealer location. Bernie Diloreto was my salesman for both vehicles. Experience has been great both times thanks to the team that works here. Would not he location. Bernie Diloreto was my salesman for both vehicles. Experience has been great both times thanks to the team that works here. Would not hesitate recommending this dealership to anyone. Service appointments have always been outstanding - easy to schedule, informative, and they take good care of you whether you are waiting or provided a loaner vehicle for use. I know when the time comes to purchase a 3rd Infiniti where to go! More

This was surprisingly pleasant experience from start to finish. Steve was very knowledgeable and helpful. We went through the vehicles, discussed what the options included for each and what his own exper finish. Steve was very knowledgeable and helpful. We went through the vehicles, discussed what the options included for each and what his own experience with Infiniti vehicles has been, for this was our first. The staff worked with me on the trade-in to come up with fair price, so they can make a little money and I ended up with a terrific vehicle. Recommend to anyone! More

The experience at Cochran Infiniti Monroeville and with Heyward was fantastic from start to finish. I was given a great value for the car I was trading in. Heyward was knowledgable about the differnent mod Heyward was fantastic from start to finish. I was given a great value for the car I was trading in. Heyward was knowledgable about the differnent models that he showed me and absolutely went above and beyond when it came to finding the right car that suited my needs and had all of the features I was looking for. Shopping for a car was never this pleasant! I would highly recommend friends and family to visit Heyward and Cochran Infiniti Monroeville for their next cars. More

My experience at #1 Cochran Infiniti of Monroeville was fantastic. First off, Heyward greeted me right away and was very perceptive to my needs and wants. I went into the dealership having no clue what I fantastic. First off, Heyward greeted me right away and was very perceptive to my needs and wants. I went into the dealership having no clue what I wanted to buy. He listened to everything that I wanted and needed from a vehicle and within a half hour I was signing the papers on a great used car. The entire team was friendly and Jeff was very helpful in the experience as well. If you are looking for a new or used car this is seriously where you should start your search. More

i've purchased two cars from #1 cochran infiniti of monroeville in the past 18 months. both occasions have been great. working with jeff and then bob was an ease. the finance manger heyward was very monroeville in the past 18 months. both occasions have been great. working with jeff and then bob was an ease. the finance manger heyward was very helpful after the sale including guiding me the right directions for service. the whole team is professional and courteous. More

Both Jeff and Heyward were fantastic. I had never purchased a higher-end car and was a little nervous when I first started looking. Jeff took the time to walk me through all of the options they had purchased a higher-end car and was a little nervous when I first started looking. Jeff took the time to walk me through all of the options they had available, and sat with me and went through all of the features on the G37. He was very straightforward and was not pushy at any time, as I had experienced with other dealers. I was extremely comfortable making a purchase from Jeff. Heyward took the time to go through all of the aspects of financing, and put into plain language all of the legal aspects of the financing papers that I signed that day. Overall, it was a great shopping experience. More

Superb does not even begin to describe my experience with Cochran of Monroeville. Bernie the sales man was not only knowledgeable but he was easy-going and willing to take his time, which I greatly appreciat Cochran of Monroeville. Bernie the sales man was not only knowledgeable but he was easy-going and willing to take his time, which I greatly appreciated. Once I decided on my car, Mr. Penn was beyond helpful working with my finances to get me the best interest rate possible. I am extremely satisfied with my experience at Cochran of Monroeville and will continue to do my car buying with this kind group of people! Thank you!!! More