Coccia Ford Lincoln Mercury
Wilkes Barre, PA
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372 Reviews of Coccia Ford Lincoln Mercury
Above & Beyond Experience Last week, I went into Coccia Ford and purchased a used 2012 Ford Escape XLT. I worked with salesman Brad Dwyer, who was very informative about the Last week, I went into Coccia Ford and purchased a used 2012 Ford Escape XLT. I worked with salesman Brad Dwyer, who was very informative about the vehicle I was interested in, which I would expect in the first place. However, what impressed me the most was Brad's willingness to go above and beyond to ensure EVERYTHING was taken care of for this transaction – all those little necessary details that you have to deal with for a car -- Brad went ahead and did that for me because he is THAT good and cares about the customer and their satisfaction that much: he called my insurance agent and had everything changed around on my policy, he called my current lienholder because of a question I had, and best of all - offered to drive the car home for me so I could take the car I came to Coccia in back home. When buying a car in the past, I never had a salesman like Brad who went the extra mile. As well, I also received assistance from one of the sales managers, Dave – who kept tabs on me throughout the transaction to ensure my satisfaction was being met. All in all, I am more than ecstatic with my Coccia Ford experience and they definitely will have me as a repeat customer next time I am in the market for a car! More
Love my Escape Courteous, professional service. Doesn't hurt that the car is fabulous. Patrick got me into a car I didn't even think I could afford. Highly recomm Courteous, professional service. Doesn't hurt that the car is fabulous. Patrick got me into a car I didn't even think I could afford. Highly recommend stopping here. More
Great experience ! What a wonderful experience dealing with John Kuna at Coccia Ford! Fast, friendly, and easy to deal with! Will definitely deal with them in the future What a wonderful experience dealing with John Kuna at Coccia Ford! Fast, friendly, and easy to deal with! Will definitely deal with them in the future! More
Smooth and seamless great employees, courteous services, friendly atmosphere. Brad Dwyer worked with me personally to get me exactly what I wanted. It was like dealing great employees, courteous services, friendly atmosphere. Brad Dwyer worked with me personally to get me exactly what I wanted. It was like dealing with a friend, not a salesman. More
Excellent Very good dealership. Wokrs hard for what the customer wants. Friendly and professional. Would recommend highly to other buyer's. Deal's made fair and Very good dealership. Wokrs hard for what the customer wants. Friendly and professional. Would recommend highly to other buyer's. Deal's made fair and quick. A big thumbs up! More
Text book transaction. I utilized the web site inventory, finance application & approval, and trade in evaluator to enhance my decision making. The internet manager, David I utilized the web site inventory, finance application & approval, and trade in evaluator to enhance my decision making. The internet manager, David Russell, met me at the appointment time and introduced me to the salesman. Jim Roccograndi who proved to be knowledgeable. Within an hour we had a finalized deal. Jim communicated after the sale offering his help if any concern should arise. Really a text book transaction. More
Great experience We met Brad at Coccia a few weeks ago when we were interested in finding a Certified Pre Owned MkX. They did not have what we wanted in stock. He ke We met Brad at Coccia a few weeks ago when we were interested in finding a Certified Pre Owned MkX. They did not have what we wanted in stock. He kept in touch with us and as soon as a car that met our criteria came in, he contacted us. He was fantastic to work with. More
Good Experience From beginning to end everything went smoothly and easily. Excellent salesman. No high pressure. The process seemed less hassle than we've had prev From beginning to end everything went smoothly and easily. Excellent salesman. No high pressure. The process seemed less hassle than we've had previously. The deal was very good. We are happy with the experience. More
Easy, Painless, Efficient Purchased a New Fusion Hybrid. Salesperson was great, finance and final purchase efficient and straightforward. I would recommend Coccia Ford/Linc Purchased a New Fusion Hybrid. Salesperson was great, finance and final purchase efficient and straightforward. I would recommend Coccia Ford/Lincoln to anyone looking for a great car and a great car buying experience Happy! More
Awesome ! I recently leased a 2016 MKZ. As a first time customer at Coccia I am pleased to say the experience was incredible. My salesman Marcus Ossowski help I recently leased a 2016 MKZ. As a first time customer at Coccia I am pleased to say the experience was incredible. My salesman Marcus Ossowski helped me get the best deal and was completely efficient throughout the entire process. A shout out to Barry Williams for making me smile ; ) I would definitely recommend Coccia to friends . . . and I am loving my new MKZ ! Emily M More

