Coccia Ford Lincoln Mercury

This is my seventh lease of a vehicle from Coccia and every time it has been a great experience. This was the first time I dealt with John Kuna and he explained all the features of the vehicle and was ve every time it has been a great experience. This was the first time I dealt with John Kuna and he explained all the features of the vehicle and was very professional and knowledgeable. I would recommend Coccia and John Kuna to anyone looking to purchase or lease a More

Great Customer Service Brad and Team were such a please to work with. They made it possible for me to walk out with the vehicle I wanted and made it seem effortless to make Brad and Team were such a please to work with. They made it possible for me to walk out with the vehicle I wanted and made it seem effortless to make that happen, so Thank you! I have purchases a could vehicles in this dealership before and I definitely will be coming back. More

Excellent and understanding saleperson I went in for a used Lincoln MKZ, on a spur of the moment. Lori Thomas was accommodating and patient with my banking details. The used car was in exce I went in for a used Lincoln MKZ, on a spur of the moment. Lori Thomas was accommodating and patient with my banking details. The used car was in excellent condition and Lori was very knowledgeable on all aspects of the sale and car. Thank you Lori: ) More

Excellent communication, service and delivery! I am very pleased with the communication, service and delivery of my new vehicle. Mr. Kuna went above and beyond to get me the vehicle that I wanted, I am very pleased with the communication, service and delivery of my new vehicle. Mr. Kuna went above and beyond to get me the vehicle that I wanted, with the options I requested. He was polite, knowledgeable, and was just great to work with. He made my car buying experience enjoyable not stressful. More

This is my second F-150 I have purchased from Coccia Ford in Wilkes-Barre. Both times I have worked with Lori Thomas. She is extremely knowledgeable and has always found the vehicle I was interested in at a in Wilkes-Barre. Both times I have worked with Lori Thomas. She is extremely knowledgeable and has always found the vehicle I was interested in at a price I was comfortable with. Keep up the good work. Thank you again Lori. : ) More

Very good This is my second new car purchased from this dealership. Used same salesman both times, Brad Dwyer. Very good salesman. Very helpful and attentive to This is my second new car purchased from this dealership. Used same salesman both times, Brad Dwyer. Very good salesman. Very helpful and attentive to our needs. Also good service department. Veteran friendly and always good service at this dealership. More

Lori Thomas very informed salesperson. Did not beat around the bush. Advised her the vehicle I was looking at and she gave me the number. Worked out a lease in five minutes around the bush. Advised her the vehicle I was looking at and she gave me the number. Worked out a lease in five minutes More

Worst service experience of my life Had a issue with a one year old ford truck and brought it to this dealer. They wanted to charge me to fix the issue so I reached out to ford. The de Had a issue with a one year old ford truck and brought it to this dealer. They wanted to charge me to fix the issue so I reached out to ford. The dealer didn't like that. Even though we came to an agreement to fix the truck they refused service after they found out I spoke to ford about the issue. What a nightmare they caused me. Back and forth to the service center several times and they just sent me out the door. I would recommend another service center. More

The service at Coccia Lincoln dealership was totally friendly-professional & timely. This is our second Lincoln from there & Lori made it a fun comfortable & a easy experience with none of the pressures friendly-professional & timely. This is our second Lincoln from there & Lori made it a fun comfortable & a easy experience with none of the pressures of what most people feel they'll have to deal with buying a car-Barry was attentive with finance and answered any questions asked. We admire Lori for her warmth and professionalism and knowledge of her product-cheers to Coccia Lincoln!! More

Wonderful people. They made the whole car buying experience stress free. I would highly recommend their service and value!!!! They were genuinely interested in what I needed in a car. experience stress free. I would highly recommend their service and value!!!! They were genuinely interested in what I needed in a car. More