Cobb Luxury Cars
Marietta, GA
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Gave Frank Brooks a check for 30K for a vehicle on 9/25. The sensor was missing on the vehicle he claim the manager order it. The tire light was on. He said the tire need air & they put air in tires. Otw h The sensor was missing on the vehicle he claim the manager order it. The tire light was on. He said the tire need air & they put air in tires. Otw home tire light came back on . The next morning took to tire shop to check out, all the tires was bad & a medal was in one. They told l need to replaces all 4 run flats because they was not safe to ride on & Frank sent me home ( 1hr & 42 min away)unsafe like that. After keep calling him repeatedly, he finally say come in on 10/3. Kept me there all day to say they have to order the part.. I call dealership to price the sensor & parts & label is $800. I called Frank & told him, he replied & said buy the sensor & bring it to them & they will put it on.. They mver fixed the sensor. This was my 1st used car purchase & it was a costly bad experience. I saw other customers fussing, that was the sign these ppl not right. I will stick to certified dealership from now on. More
Everything wad pretty good. Things went great up until we were about to drive off. We paid 11400 cash for the truck, then went to sign all the paperwork when I noticed there wa Things went great up until we were about to drive off. We paid 11400 cash for the truck, then went to sign all the paperwork when I noticed there was no emissions. They said give them a few minutes to go get the emissions. And looking story short, that turned into a few days before we're were actually able to pick up or already paid for truck. 😑 More
TRASH, UNSAFE, LEMONS! A BUCNH OF xxxxxxxx PROBLEMS AND MORE MONEY TO SPEND ON A NEW CAR YOU JUST PAID FOR! IDGAF IF THEY CARS IS SOLD AS IS, FOR THEIR NAME TO BE “LUXURY A BUCNH OF xxxxxxxx PROBLEMS AND MORE MONEY TO SPEND ON A NEW CAR YOU JUST PAID FOR! IDGAF IF THEY CARS IS SOLD AS IS, FOR THEIR NAME TO BE “LUXURY CARS” YOU WOULD EXPECT THEM TO BE MORE PROFESSIONAL AND THE CARS TO NOT xxxx UP 30 MINS AFTER LEAVING THE xxxxIN LOT!! THEY NEED TO BE SHUT DOWN AND INVESTIGATED! THESE CARS ARE UNSAFE AND UNRELIABLE! TRUST AND BELIEVE YOU WILL BE SPENDING MORE MONEY AFTER BUYING OR LEASING FROM THIS PIECE OF xxxx PLACE AND SCAMMING xxx PEOPLE!!! More
HORRIBLE DEALERSHIP _ I wish I could give it (-10). I negotiated a price which included tax, title and tag, which was agreed upon and shown to me on the computer screen. Apparently documents are printe I negotiated a price which included tax, title and tag, which was agreed upon and shown to me on the computer screen. Apparently documents are printed out by another employee. The printing took about 30 mins which was a red flag that I should have paid attention to. I signed the documents trusting that all info were the same as I was shown on the computer. I get a call almost a month later that I need to pay the taxes on the vehicle??? I check my documents and was charged a $899 DEALER FEE, which apparently took the place of the takes that should have been included in my negotiated price. On top of that the price that I am being quoted for taxes is MORE then the price I am getting when I enter the information in the Online Tax Calculator. Dealership waited until they were paid by Navy Federal to contact me about the taxes, had they done so prior I could have returned the vehicle. I have contacted Navy Federal to note my account in regards to this dealership and the issue that I am having. THE STAFF IS RUDE. PLEASE STAY AWAY!! More
I WISH I COULD GIVE THIS REVIEW NEGATIVE ZERO STARS! ! If you like lemons then by all means get a car or any vehicle from this dealership!! I should’ve took it as a sign when we had to wait over a week t ! If you like lemons then by all means get a car or any vehicle from this dealership!! I should’ve took it as a sign when we had to wait over a week to even pickup the car because of repairs!!! THIS DEALERSHIP SOLD ME A STRAIGHT LEMON!! More
Bought the car and as soon as I get home the check engine light came on. They have to be the worst dealership ever! Definitely they are a scam. Vehicles are lemons! light came on. They have to be the worst dealership ever! Definitely they are a scam. Vehicles are lemons! More
Great experience! !! Will gladly go back for my next purchased. The dealer was extremely helpful and accommodating. Reviewed options and available cars and helped work !! Will gladly go back for my next purchased. The dealer was extremely helpful and accommodating. Reviewed options and available cars and helped work within our budgets. More
My sale man Frank Brooks was phenomenal! !! This was completely stress free and easy process. I walked in at 5:30pm and left right before closing. I walked away with a beautiful car, they are !! This was completely stress free and easy process. I walked in at 5:30pm and left right before closing. I walked away with a beautiful car, they are extremely attentive, gratitude and honest people. I appreciate the customer service that was given, gave me so much confidence with my purchase. More