Cobb Luxury Cars

I had an absolutely horrific experience with Luxury Cars East Cobb, and I strongly caution anyone against purchasing a vehicle from this dealership. On March 26, 2024, I purchased a 2016 BMW X6, and fr Cars East Cobb, and I strongly caution anyone against purchasing a vehicle from this dealership. On March 26, 2024, I purchased a 2016 BMW X6, and from the very first week, the car exhibited serious mechanical and electrical problems. Despite reporting these issues repeatedly, the dealership provided no meaningful assistance, leaving me to shoulder the financial and emotional burden of endless repairs. The problems were not minor; they included check engine and drivetrain malfunction lights, harsh drivability issues, and black smoke emissions. After months of repairs and escalating issues, the engine eventually seized completely. A field engineer from BMW North America later uncovered 16 electronic modifications that rendered the car a “lemon” and unsuitable for use. Even after I shared these findings with Matt Attarha, he hung up on me and stopped responding entirely. The culmination of this nightmare occurred on October 4, 2024, when the car exploded while I was driving to work, nearly costing me my life. The chief of the fire department confirmed that the fire started behind the firewall on the passenger side, the same area housing the electronic box. This incident was the direct result of a defective product and the dealership’s gross negligence. Not only have I incurred enormous financial losses, but I’ve also endured months of stress, missed work, and constant safety concerns. I trusted Luxury Cars East Cobb to sell me a safe, reliable vehicle, but instead, I was sold a dangerous, defective car that was doomed from the start. If you value your time, money, and most importantly, your safety, stay far away from this dealership. The disregard for customer care and accountability is astonishing. I cannot recommend this dealership under any circumstances. Rating: 0/5 More

Horrible dealership! Car purchased and now it’s not working and the dealership does not car at all! I Car purchased and now it’s not working and the dealership does not car at all! I More

After searching for the right vehicle for myself about 2 weeks, finally I came across Cobb luxury cars website and contacted them. The sales representative was pretty informative and helpful so I went in fo weeks, finally I came across Cobb luxury cars website and contacted them. The sales representative was pretty informative and helpful so I went in for a test drive. The experience was great! the car was in great condition and the price was very reasonable. They worked with my credit union and now Im a happy owner of a Mercedes! Definitely recommend them More

Good Service Service History good people good section lowest prices great deal Carfax free fast process lowest prices great deal Carfax free fast process More

Update: I continue to go back and forth w/this dealership. Did what they asked to get the window fixed and have yet to get a refund. I know we have to take risk with used vehicles but expected the dealership. Did what they asked to get the window fixed and have yet to get a refund. I know we have to take risk with used vehicles but expected them to do what they said they would do. Again, no integrity nor willingness to have satisfied customers, especially after they get your money. This vehicle was purchased months ago and we are still getting the runaround. This is not a dealership with integrity. We paid cash for a vehicle that they delivered with the promise that the back window would be fixed before shipment. When we got the vehicle, it was not fixed. We’ve been back-and-forth with the management team for well over a month and they still have not fixed the window. SMH! More

Made me feel xxxxty didn’t put me in what I wanted never called me back or communicate Frank very bad sales person would never tell anyone to go there called me back or communicate Frank very bad sales person would never tell anyone to go there More

After reading several nightmare stories about this dealer, I forged ahead and purchased a fully loaded Sedona. Ben had the seat repaired, and the interior is now really nice. I was able to test drive dealer, I forged ahead and purchased a fully loaded Sedona. Ben had the seat repaired, and the interior is now really nice. I was able to test drive the vehicle on my own, which is always a big plus. The vehicle has some paint issues, and will need to be over sprayed at some point. I already replaced the damaged back up light. I have not found any issues, that appeared to have been hidden by the dealer. I paid exactly what was negotiated prior to closing. If you are looking for a nice high mileage vehicle at a good price, you can find it here. Obviously as with any dealer, you need to do your due diligence, and protect yourself. More

Did not buy, they were very helpful, very professional easy to talk to, offer test drive .. easy to talk to, offer test drive .. More