Cobb County Toyota - Service Center
Kennesaw, GA
2,837 Reviews of Cobb County Toyota - Service Center
Excellent customer service all around! Austin is wonderful in the Service Dept. He is always so friendly & very helpful!! Austin is wonderful in the Service Dept. He is always so friendly & very helpful!! More
David Cobb did a great job. I stopped going here bc of the service, but he earned back my business. I stopped going here bc of the service, but he earned back my business. More
Stopped by for a last minute oil change and was told 1 to 2 hours wait. Was out in less than 30 minutes. Always top service these guys. 2 hours wait. Was out in less than 30 minutes. Always top service these guys. More
Fast and friendly service. Very Professional Employees. Confident I can trust my vehicle to Cobb County Toyota Very Professional Employees. Confident I can trust my vehicle to Cobb County Toyota More
We have had constant problems with the radio / infotainment system from the day we bought the car. The most recent service tech we visited contacted Toyota and after diagnostics Toyota determined infotainment system from the day we bought the car. The most recent service tech we visited contacted Toyota and after diagnostics Toyota determined we needed a new radio / infotainment system to be replaced under warranty. However, several weeks have past since then and the new unit has not arrived. This dealership appears to have very little interest in resolving our warranty-covered problem. One of the employees there told us that "Toyota can't afford to just replace radios" or something to that effect even after acknowledging the system was malfunctioning and is under warranty. For that reason I cannot recommend this dealership to anyone at this time. This problem has been dragging on for months with no resolution so far. We have no functioning radio or bluetooth since we bought the car in February (it's June now). I think the service tech is doing a good job and is trying to get the problem resolved, so I don't have any complaints about the service rep specifically. But no one knows when the new radio will arrive, apparently. I hope that will clear up soon. More
The service on my car was really quick! Simon was polite and so helpful. I have made him my go to service guy whenever I bring my car in. Simon was polite and so helpful. I have made him my go to service guy whenever I bring my car in. More
The service was fast and the service advisor was very helpful and nice and explained everything to me. helpful and nice and explained everything to me. More
Isent email to Service man asking why would my back up alarm not working. The camera works but no alarm. thanks alarm not working. The camera works but no alarm. thanks More
Jeff is always friendly. Listens to my concerns. Has me out when he said he would. Great service all around. Listens to my concerns. Has me out when he said he would. Great service all around. More