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Coastal Volkswagen - Service Center

Hanover, MA

4.5
803 Reviews

803 Reviews of Coastal Volkswagen - Service Center

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December 19, 2019

Oil Change - Tire Rotation - Fuel Injection Service I brought my 2019 Atlas in for an Oil Change and Tire rotation. Along with that a Fuel Injection Service was suggested. All the work was completed in More

by MCMANUS513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Danielle Crowley
December 16, 2019

Thermostat and radiator replacement Workmanship was great but they forgot to hookup my temperature display and I had to make a second trip back to have it connected to work More

by kimbawood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
December 07, 2019

Good experience Had a diesel fuel leak and they fixed it. No issues since. And that and the rental were covered by the warranty so it was nice to only pay the deduc More

by spl321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Coastal Volkswagen responded

We are very proud of our service team at Coastal VW! We appreciate your business and your review. Hope to see you again soon at Coastal!

December 06, 2019

Excellent experience as always in the service department at Coastal VW. Aaron, Danielle, and Ryan have always been great to me. They are extremely knowledgeable about all More

by PassatTDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Jacobs, Ryan Getzinger, Danielle Crowley
Dec 10, 2019 -

Coastal Volkswagen responded

We are very proud of our service team at Coastal VW! We appreciate your business and your review. Hope to see you again soon at Coastal!

November 27, 2019

Service Aaron was very helpful and courteous. I wa able to easily make an appointment at a time convenient for me and I was in and out in a very short time. I More

by artdmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Jacobs
Dec 10, 2019 -

Coastal Volkswagen responded

We think Aaron is great too! We appreciate your business and your review. Hope to see you again soon at Coastal!

November 15, 2019

Excellent service experience My Passat was due for the 80,000 mile service. Excellent service as always. Appointment was handled on schedule and on time. I love my car and appre More

by daveindux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Danielle Crowley, Richard Grant
November 01, 2019

Will be taking my car to another service station I was not happy with my experience at Coastal. I had brought my car in for an oil change and because I was getting water in the drivers side. Water wa More

by JCMPSULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Getzinger
October 25, 2019

My VW sounded like a rumbling Harley Personalized, caring service. My VW was not fixed by the promised date but that was because our area was without power for 2 days. The dealership ha More

by mariasestina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 25, 2019

Nice place and service excellent Excellent dealership Service has been excellent My wife loves her Volkswagen Ride from vehicle is fantastic The service and sales person was ju More

by Jack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

The young man that helped me was great. I went in for an oil change and problems with my lights. The service was great. I called the same day and got in . They were busy but the wait was no More

by lhawes1346
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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