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Coastal Volkswagen - Service Center

Hanover, MA

4.5
803 Reviews

803 Reviews of Coastal Volkswagen - Service Center

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March 02, 2020

The service was very quick, friendly and personable. My car was ready when it was promised, even though I was a drive in without an appointment! More

by BBERSANI430
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Danielle Crowley
February 11, 2020

Excellent service Thanks for handing my service repairs! The repair department scheduled my appointment at a convenient time and completed the repair work earlier than More

by dennis.williams2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
February 11, 2020

Awesome service Awesome experience with the service of my car. Timely updates Nice and clean waiting area. Friendly staff -and I was able to use my coupon More

by reedfamily0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
February 03, 2020

Danielle and her services dept are the reason to have the your car services at Coastal . . . Friendly, honesty and being up front with your clients are the best way to gain trust and this group kills it . . More

by ROYRODRIGUEZARMIJOS
Recommend Dealer
Yes
Employees Worked With
Danielle Crowley
Feb 04, 2020 -

Coastal Volkswagen responded

Thanks for the thoughtful review and the loyalty to our service department. We are grateful for your business. Hope to see you again soon at Coastal!

January 21, 2020

On Time and On Budget Personnel were polite and informative. Job was completed in time and at the agreed on price. Dealership location was rather hard to find and somewha More

by john-murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Danielle Crowley
January 20, 2020

Not happy with pricing. Did like wait times, facility and people. There was a mistake on work to be done but resolved well. Surprised the parts took so long but had a loaner. More

by bob
Recommend Dealer
Yes
Employees Worked With
Danielle Crowley
January 20, 2020

easy to schedule prompt service questions answered friendly Lyft took me home VW has always been open with recalls so it was part of my regular oil change and service More

by kellyts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
January 13, 2020

Like the old song says: Nobody does it better. I have never had other than superlative service from Coastal VW. I tell everyone that I’m on year 25-37 of standard yellow Volkswagen. The under 30 More

by hemeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Danielle Crowley
Jan 13, 2020 -

Coastal Volkswagen responded

Thank you so much for your review of our team of service professionals! We are privileged to be part of your VW journey. We look forward to seeing you again soon at Coastal!

January 09, 2020

Dealership provided great service on my daughters car. Oil was changed and the car was checked out in good time and we we’re on the road ready to go. More

by JMPASTINO
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Jan 13, 2020 -

Coastal Volkswagen responded

Thanks for taking the time to compliment our service team! We appreciate your business and your review. Looking forward to seeing you again soon at Coastal!

December 24, 2019

Don’t let your stress become the customer’s stress I could tell they were short staffed, and I get that people are stressed. But, I didn’t expect that to become my problem. Also, get more loner cars More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Danielle Crowley
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