803 Reviews of Coastal Volkswagen - Service Center
The service was very quick, friendly and personable. My car was ready when it was promised, even though I was a drive in without an appointment! car was ready when it was promised, even though I was a drive in without an appointment! More
Excellent service Thanks for handing my service repairs! The repair department scheduled my appointment at a convenient time and completed the repair work earlier than Thanks for handing my service repairs! The repair department scheduled my appointment at a convenient time and completed the repair work earlier than expected. Actually, less than an hour. More
Awesome service Awesome experience with the service of my car. Timely updates Nice and clean waiting area. Friendly staff -and I was able to use my coupon Awesome experience with the service of my car. Timely updates Nice and clean waiting area. Friendly staff -and I was able to use my coupon More
Danielle and her services dept are the reason to have the your car services at Coastal . . . Friendly, honesty and being up front with your clients are the best way to gain trust and this group kills it . . your car services at Coastal . . . Friendly, honesty and being up front with your clients are the best way to gain trust and this group kills it . . . Even without an appointment they’re more then happy to take my car service it, oil change NP, flat tire no worries, need a lift we can call lyft / Uber, over night hey let’s see if we have a loaner For you . . . For me it’s about small details and courtesy Danielle /service dept are the best More
On Time and On Budget Personnel were polite and informative. Job was completed in time and at the agreed on price. Dealership location was rather hard to find and somewha Personnel were polite and informative. Job was completed in time and at the agreed on price. Dealership location was rather hard to find and somewhat difficult to enter during rush hour.. More
Not happy with pricing. Did like wait times, facility and people. There was a mistake on work to be done but resolved well. Surprised the parts took so long but had a loaner. and people. There was a mistake on work to be done but resolved well. Surprised the parts took so long but had a loaner. More
easy to schedule prompt service questions answered friendly Lyft took me home VW has always been open with recalls so it was part of my regular oil change and service friendly Lyft took me home VW has always been open with recalls so it was part of my regular oil change and service More
Like the old song says: Nobody does it better. I have never had other than superlative service from Coastal VW. I tell everyone that I’m on year 25-37 of standard yellow Volkswagen. The under 30 I have never had other than superlative service from Coastal VW. I tell everyone that I’m on year 25-37 of standard yellow Volkswagen. The under 30 set asks ‘What does standard mean?’ Mmmm...Clearly, I’ve had a lot of service for different versions of the same car. No dealership or private service professional meets the standards of the Coastal team. Everyone is courteous and knowledgeable. The pricing is more than fair. I wish my MEDICAL CARE were as good as the care my car gets. More
Dealership provided great service on my daughters car. Oil was changed and the car was checked out in good time and we we’re on the road ready to go. Oil was changed and the car was checked out in good time and we we’re on the road ready to go. More
Don’t let your stress become the customer’s stress I could tell they were short staffed, and I get that people are stressed. But, I didn’t expect that to become my problem. Also, get more loner cars I could tell they were short staffed, and I get that people are stressed. But, I didn’t expect that to become my problem. Also, get more loner cars. We pay enough to have our cars repaired at the dealership. We shouldn’t be expected to take a Lyft. More