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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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April 30, 2020

Once again, I would like to thank you for getting me right in and taking care of what needed to be done for my beetle. Thank you to everyone for always having a positive attitude! More

by traceysana666
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Apr 30, 2020 -

Coastal Volkswagen responded

Hi Tracey, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Hope to see you again soon at Coastal!

April 29, 2020

Ryan is always professional and courteous, I am concerned about the continual need for service visits for this car, hope to have addressed before warranty expires... More

by William.stockwell556
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Apr 29, 2020 -

Coastal Volkswagen responded

William, Thank you so much for your excellent review! We are so glad that Ryan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Coastal Volkswagen. Please don't hesitate to reach out if you need anything else. Hope to see you again soon at Coastal!

April 28, 2020

Super service during a difficult time Ryan was amazing and very respectful of my safety. I was bringing in my Tiguan for a low tire and it indeed had picked up a nail. I have been in for More

by ABARR54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Danielle Crowley
Apr 28, 2020 -

Coastal Volkswagen responded

Thank you! It's fantastic to hear that Ryan and Danielle provided you with great customer service while assisting you with your Tiguan service ! We truly appreciate the opportunity to do business with you. Thank you for choosing Coastal Volkswagen. Hope to see you again soon at Coastal!

April 27, 2020

I deeply appreciate the careful and complete attention that the staff at Coastal Volkswagen give to my car. Everyone is helpful and clearly describes what will happen and, afterwards, what was found and More

by demuncey
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Apr 27, 2020 -

Coastal Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Coastal Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Hope to see you again soon at Coastal!

April 22, 2020

Always friendly, always helpful Of all the VW car dealerships in the Boston area, this is my favorite by far. Ryan is great and very accommodating. Best of all: free coffee and decen More

by chris.koffler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Apr 22, 2020 -

Coastal Volkswagen responded

Thank you, Chris, we are very happy to hear that Ryan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hope to see you again soon at Coastal!

April 16, 2020

Oil Change and scheduled maintenance Great job. Easy to schedule and the work was done promptly. I wasn't sure if I could get everything done in one visit, but they did it! More

by mackdaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Apr 17, 2020 -

Coastal Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 08, 2020

Service is top knoch. Very pleasant and safe experience.....So glad they do State Inspections now. I look forward to coming back next year or whenever I need something done More

by cliffdwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
April 03, 2020

During this uncertain time of the country, I was very impressed with the exceptional service I received from Coastal Volkswagen. I was up for service on my vehicle and they reach out to me to set up an a More

by kim hardy
Recommend Dealer
Yes
Employees Worked With
The nice man who picked up and dropped off. , Ryan Getzinger
April 03, 2020

Great service Wonderful customer service and service is always performed on time. Never disappointed when I bring in my vehicle for routine maintenance easy drop of More

by jjmcgloin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

Great service and a great crew! They went above and beyond to get the parts for my car asap and get me my car back the next day! Thank you! I thought the guy I dealt with was named Ron but I believe More

by JESSBEYOURSELF
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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