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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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May 18, 2020

Members of the service department worked together to solve an issue we were having with a noise coming from the rear of our car. They found the source and were very up front about the repairs needed. More

by emoc245
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Danielle Crowley
May 18, 2020 -

Coastal Volkswagen responded

Hi, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coastal Volkswagen. Hope to see you again soon at Coastal!

May 15, 2020

Excellent friendly and technically knowledgeable team at Coastal! Very convenient after call late Friday and I dropped off car Sunday, diagnosed Monday and repairs were made same day Thanks More

by sleonardusa
Recommend Dealer
Yes
Employees Worked With
Andrew, Ryan Getzinger
May 17, 2020 -

Coastal Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Coastal Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Hope to see you again soon at Coastal!

May 14, 2020

The staff at Coastal Volkswagen did a great job with the recall service on my Jetta. I appreciate that they let me know about the recall during my regularly scheduled check-up so I could plan and get taken More

by demuncey
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Danielle Crowley
May 14, 2020 -

Coastal Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hope to see you again soon at Coastal!

May 13, 2020

Pleasant experience with coastal. Service staff are polite and helpful ! Washing and vacuuming would be nice Other car dealerships do that with all services as well as drive up oil change centers (v More

by kerindon
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Richard Grant
May 13, 2020 -

Coastal Volkswagen responded

Hi Kerindon, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hope to see you again soon at Coastal!

May 13, 2020

Golf serviced You folks are efficient and quick...was very satisfied with the service....The waiting room was comfortably clean and the cost of the service was quit More

by JMGLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
May 13, 2020 -

Coastal Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hope to see you again soon at Coastal!

May 11, 2020

Trustworthy I have been very happy with the service department at Coastal. This is the second VW that they have taken care of for me. Each trip has been a pleasur More

by joel.kopke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
May 11, 2020 -

Coastal Volkswagen responded

Thank you for choosing Coastal Volkswagen, Joel, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Hope to see you again soon at Coastal!

May 11, 2020

Professional & efficient Well organized & accommodating.Always a good experience and I wouldn't take my car anywhere else for service.When it's time for a new car, I'll be the More

by joansstories
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Danielle Crowley
May 12, 2020 -

Coastal Volkswagen responded

Hi Joan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Coastal Volkswagen! Hope to see you again soon!

May 06, 2020

Ryan has consistently, continues to step up in Danielle’s absent . . . His ability to Listen to my explanation of what’s going on with my vehicle than getting my car into service in a moments noticed and ret More

by ROYRODRIGUEZARMIJOS
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
May 06, 2020 -

Coastal Volkswagen responded

Hi Roy, Thanks for sharing your thoughts about your experience with Coastal Volkswagen. We appreciate your business and hope to see you again soon! Hope to see you again soon at Coastal!

May 04, 2020

You guys are the best dealership experience I have ever had. Thank you. You listened, believed me, checked out my car, gave me real answers. Then did the work. More

by ELROUSTOM
Recommend Dealer
Yes
Employees Worked With
John Wyman, Amanda Cruz, Ryan Getzinger
May 04, 2020 -

Coastal Volkswagen responded

Hi, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coastal Volkswagen. Hope to see you again soon at Coastal!

May 01, 2020

Loved my experience! Everyone was helpful and friendly and got me into my dream Tiguan. The finance manager Shawn was great and Richard was knowledge too. The service director Matthew even came out to to More

by lesley.kittredge
Recommend Dealer
Yes
Employees Worked With
Richard Grant
May 02, 2020 -

Coastal Volkswagen responded

Thank you, Lesley, for your business and this review. We're happy to hear Shawn and Richard were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hope to see you again soon at Coastal!

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