Coastal Volkswagen - Service Center

I went in knowing what the problem was- hood latch not working. Was then told they need to do a (whatever )point inspection to diagnose the problem?? So I paid for the inspection and then the repaire I working. Was then told they need to do a (whatever )point inspection to diagnose the problem?? So I paid for the inspection and then the repaire I explained needed to be done. Then I left with a huge estimate for things to be fixed. Just felt like so much upselling!! The customer service person was very polite and professional, just felt like Coastal was pushing sales. More

The service was efficient, safe, cordial, proffessional, overall great experience. from the greeting tom the final payment all was handled in an outstanding manner. I would recomend. overall great experience. from the greeting tom the final payment all was handled in an outstanding manner. I would recomend. More

The service at coastal Volkswagen went above and beyond to made me feel that I was safe is a mask and hands free environment 5 stars 🌟 to made me feel that I was safe is a mask and hands free environment 5 stars 🌟 More

professional staff. Great service. Friendly and informative. They made sure to confirm the oil change that I needed. They do car inspections again, which I really appreciate. informative. They made sure to confirm the oil change that I needed. They do car inspections again, which I really appreciate. More

The staff was very professional and informative. They made sure to confirm the services that I had requested as well as a price up front. Will definitely be returning for my service needs. made sure to confirm the services that I had requested as well as a price up front. Will definitely be returning for my service needs. More

Ryan helped coordinate maintenance visits for two of my cars the same week, he provided excellent service for myself and my wife, employees like Ryan will keep is coming back to Coastal. cars the same week, he provided excellent service for myself and my wife, employees like Ryan will keep is coming back to Coastal. More

Awesome service! Always on time -updates given - clean waiting room and no pressure for additional services. Friendly informative staff with positive attitudes! Covid precautions followed waiting room and no pressure for additional services. Friendly informative staff with positive attitudes! Covid precautions followed More

Service Advisor Andrew is the best there is. Was able to listen to my concerns and advise me on the safest and most cost effective solution available. Highly recommend. After getting my tire balances, and o listen to my concerns and advise me on the safest and most cost effective solution available. Highly recommend. After getting my tire balances, and oil changed it's like a brand new car. Thank you! More

excellent customer service in the service department This dealership has always offered excellent customer service in the service department. Polite friendly employees. I have purchased three vehicl This dealership has always offered excellent customer service in the service department. Polite friendly employees. I have purchased three vehicles here and services all of them and have never had anything but great service. More

Staff were considerate, helpful, knowledgeable and efficient. The service was performed within a convenient time frame and the waiting room was neat clean and comfortable. All in all I am very satisfi efficient. The service was performed within a convenient time frame and the waiting room was neat clean and comfortable. All in all I am very satisfied More