Coastal Volkswagen - Service Center

Hands down the best dealership I've ever worked with, sales to service. I love my car, I paid a fair price, the follow through on any repairs, warrantied or not, has been outstanding. sales to service. I love my car, I paid a fair price, the follow through on any repairs, warrantied or not, has been outstanding. More

I had a pleasant experience when I purchased the car with John Wyman and Chris Ryan. No pressure with exceptional knowledge of my model and a desire to get me into that car. I had been there previously with John Wyman and Chris Ryan. No pressure with exceptional knowledge of my model and a desire to get me into that car. I had been there previously with a minor problem and it was handled in a timely and professional manner. I visited with John and Chris while waiting for the car because they are personable and friendly and my purchase didn't end those interactions. For my most recent service I was taken aback by the cost of my oil change, but during my interaction with Jon he reminded me that I have two free oil changes based on miles accrued and as part of my purchase. I couldn't have been more grateful that he looked it up for me. I had a female service advisor, I forget her name, but she was pleasant and professional. Also, while I waited outside Chris sought me out and we caught up on the status of my car and personal topics. When the mechanic brought my car out I spoke with him briefly about the car. He was a pleasure to talk to because he had a lot of enthusiasm with my model and I asked him a few questions about the car itself which he was very informative with other tips. I do not know his name either. This is how a dealer should be. I have recommended this dealer to others who are in the market for a car. More

Great service on my vehicle. I will definitely recommend the Service Department to any VW owners. My car is running like new after getting the tune up they suggested. the Service Department to any VW owners. My car is running like new after getting the tune up they suggested. More

Brought Golf R in for service. Rotate tires. Drove on the highway and tires wobbled. Brought it back - told they need balancing. Paid $50 for balancing - got on highway home still wobbled. Brought to Sulliv highway and tires wobbled. Brought it back - told they need balancing. Paid $50 for balancing - got on highway home still wobbled. Brought to Sullivan tire and they fixed it. More

Could not have been better at every step of the process!! Will never go to another dealer. Knowledge Respectful Transparent As Good as It Gets Will never go to another dealer. Knowledge Respectful Transparent As Good as It Gets More

Quick, efficient, and competent service ad advice. Also a very pleasant space to work in while waiting for service work to be completed. Thank you Coastal! a very pleasant space to work in while waiting for service work to be completed. Thank you Coastal! More

I always take my vehicle to Coastal for service. The customer service is always great and the team seems to work very hard at keeping customers happy. customer service is always great and the team seems to work very hard at keeping customers happy. More

Very Pleasant service rep at the desk. Took care of my care in a fair amount of time. the worst experience is filling out this care in a fair amount of time. the worst experience is filling out this More

The service team is always wonderful! I was in and out much faster than I expected, and they didn’t charge me an arm and a leg for new breaks. I never take my VW anywhere else. much faster than I expected, and they didn’t charge me an arm and a leg for new breaks. I never take my VW anywhere else. More

This was a recall on my TDI. The work was done on time and I have no complaints. The miles per gallon so far seems good! and I have no complaints. The miles per gallon so far seems good! More