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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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October 15, 2020

Amazing in every way! Everything was done safely, quickly and professionally. To my delight, there's was a lovely, tented outside area with a picnic table, fall plantings and chairs where I could wo More

by ABARR54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger
October 14, 2020

Took care of me better than I imagined they would. Really appreciate the folks in the service department at VW of Hanover. Would definitely recommend. More

by mgsegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 13, 2020

I needed repair work on my wheels which were covered by Allstate Insurance. Coastal VW provided a loaner car for the week my car was being serviced. Thanks to Cindy who looked out for my needs. More

by mhmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 12, 2020

They were very accommodating and actually did it in less time. Wish the waiting area had snacks, but maybe due to COVID could not. Done More

by Pique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 12, 2020

It was a relaxed purchased and everyone went out of their way to make it a great experience. I will return. Professional and trustworthy besides an excellent product. Thank you. More

by MAISYMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and David
October 01, 2020

My appt for my car was scheduled for 8:30 am Sat. morning and it was taken in as scheduled. Work was completed in 1 .5 hours. More

by jollybaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 01, 2020

I had a positive follow-up experience after a rocky start. Kevin (Mngr) and Ryan were exceptional to deal with. They were patient, pleasant and knowledgeable. More

by skbianchi
Recommend Dealer
Yes
Employees Worked With
Kevin Service Manager, Ryan Getzinger
October 01, 2020

Your dealership has fantastic customer service in the Service Department. The staff is friendly and alway courteous the couple of times I've brought my son and my car in. More

by Ericaguinzali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CINDY, Ryan Getzinger
September 30, 2020

The Dealership was GREAT! I came in for a 30K Service and found that I needed brakes and they fit me in and got the job done. More

by waynemcvay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
September 29, 2020

Good service crew. Performed 40k service quickly. Only issue was I asked multiple times to not to rotate tires and it was written on the order but they still rotated the tires. More

by d_howie0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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