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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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November 10, 2020

Initial work was performed within timeframe. Issue with sunroof water leak affecting damp carpet and mold smell was fixed next day. If replacement parts were on site it could have been resolved on 1st vis More

by pkeough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
November 05, 2020

5 stars for ryan5 stars for for service5 stars for for 5 stars for ryan 5 stars for for service 5 stars for for quickness 5 stars for for office 5 stars for for all around 100 stars for willie More

by Weiseltoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Coyne, Ryan Getzinger
November 03, 2020

Courteous staff quick service. And I wasn’t asked too many “do you want service” questions typical of Quirk. So thank you. I appreciate that. More

by kathleencurry53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 29, 2020

They did an amazing job, they kept in constant communication and my car was in great condition when it was returned to me. Thank you very much for the time spent on my car! More

by mbodon02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 29, 2020

Ryan Getzinger handled the service and a recall procedure of our Atlas. Very professional and courteous, and is a great example of how customer service should be done. Thank you! More

by Geir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 27, 2020

I came in for a minor recall issue, plus I got an inspection sticker. Process was professional and effortless. Ryan is a credit to Coastal. More

by RJD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 27, 2020

Waited over 90min for oil change and tire rotation. Had 7:30am appointment and told them I was waiting to drive to work. After an hour, I could see my vehicle sitting there with no activity, so I returned More

by thos19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Getzinger
October 26, 2020

I brought my Atlas in for a suspension noise. The Service Department found the problem and corrected it. They were very courteous and thanks goes to Ryan Getzinger and the entire Service Department. More

by MCMANUS513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 25, 2020

Your service people solved a significant problem in my car with great speed and kind help. I have told several people that if service for a VW is needed, Coastal is the place to go. More

by krskinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 23, 2020

Excellent, courteous service. I trust the service department to tell me what I need and only what I need. Ryan is knowledgeable and always treats me well. He also tries to find some kind of discount More

by dadsafety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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