Coastal Volkswagen - Service Center

I have been a customer of Coastal since Jan 2010 and have bought b6 cars in that time. Staff is very respectful, sincere, professional and go by the moto 'The customer is always right!" Service is OVER T bought b6 cars in that time. Staff is very respectful, sincere, professional and go by the moto 'The customer is always right!" Service is OVER THE TOP! Appt scheduling is easy! Ryan Getzinger is a TRUE professional! An emergency repair or service...he makes it happen! he communicates well, ensures work is completed or notifies us if there is another issue we did not know of and is always ensuring our total satisfaction. In short, the dealership will keep our business, but it is Ryan who has us committed to Coastal. Thank you Ryan for the great as always service/repair on our 2019 Tiguan! Tony and Colleen Lacina More

This dealership is very easy to schedule with and work with! I will continue to use this dealership as long as I can. Great service with! I will continue to use this dealership as long as I can. Great service More

This was a recall to replace the Passenger side air bag. The first visit was to make sure the vehicle details were correct before ordering the bag from the distribution center. I was called about ten days l The first visit was to make sure the vehicle details were correct before ordering the bag from the distribution center. I was called about ten days later to set up the next appointment as promised. When I arrived, the service rep recognized me by name. An hour later the car was ready. The service people are very friendly and easy to work with. More

My experience at Coastal has always been very satisfactory. Ryan was very knowledgeable, helpful and courteous . He explained about how much time the repair would take and the waiting area was satisfactory. Ryan was very knowledgeable, helpful and courteous . He explained about how much time the repair would take and the waiting area was comfortable and clean.. More

Ryan was great to deal with as always very respectful of my time. Got my vehicle serviced and a state inspection it was done in no time. my time. Got my vehicle serviced and a state inspection it was done in no time. More

service is great. ryan is super helpful and friendly. quick and easy process. explanation of issues is on point. Highly recommended Volkswagen service provider on South Shore. quick and easy process. explanation of issues is on point. Highly recommended Volkswagen service provider on South Shore. More

Friendly, easy experience. Would have hoped that an oil change would take less than and hour since I made an appointment, but it’s my first VW so maybe this is normal. change would take less than and hour since I made an appointment, but it’s my first VW so maybe this is normal. More

service is great. ryan is super helpful and friendly. quick and easy process. explanation of issues is on point. great environment. and of course their best employee ever, willie!!! quick and easy process. explanation of issues is on point. great environment. and of course their best employee ever, willie!!! More

I love these folks. They are the absolute tops. Efficient, got me back on the road and the car runs great! They found an issue that could have become a bigger problem and gave me the option to fix Efficient, got me back on the road and the car runs great! They found an issue that could have become a bigger problem and gave me the option to fix it. They are a pleasure to deal with More

Efficient and professional.Unlike this ridiculous Efficient and professional. Unlike this ridiculous rating program. The 25 word minimum is quite annoying. A a a a a a a a a a a a a a Efficient and professional. Unlike this ridiculous rating program. The 25 word minimum is quite annoying. A a a a a a a a a a a a a a More