Coastal Volkswagen - Service Center

told I need rotors had car checked at a trusted mechanic do not need the work you were trying to sell me for over 500.00 do not need the work you were trying to sell me for over 500.00 More

10K service. Was able to make an appointment that was convenient for my schedule. The service was performed in a reasonable amount of time while I waited. Great service, nice people. convenient for my schedule. The service was performed in a reasonable amount of time while I waited. Great service, nice people. More

This is my first time come in to this dealership, made an appointment online for oil change, great service advisor, i am in and out in one hour, will come back again for my next service on my car. appointment online for oil change, great service advisor, i am in and out in one hour, will come back again for my next service on my car. More

Excellent as always whenever I bring my car in for service! Everybody is friendly and the waiting room is very nice. Could not imagine taking my car anywhere else. service! Everybody is friendly and the waiting room is very nice. Could not imagine taking my car anywhere else. More

grear servicegreat peoplequick and easyvery grear service great people quick and easy very accommodating good pricing the macot willie is the best employee of all at coastal vw, hes the b grear service great people quick and easy very accommodating good pricing the macot willie is the best employee of all at coastal vw, hes the best! More

The service department was exceptional. They’re incredibly efficient, professional and knowledgeable. I feel so grateful to be able to trust my car in their hands. incredibly efficient, professional and knowledgeable. I feel so grateful to be able to trust my car in their hands. More

Coastal has always set the example and standard for superior customer service and satisfaction. The word “NO” does not exist at Coastal. We always come in with a need or two and leave happy and feel we superior customer service and satisfaction. The word “NO” does not exist at Coastal. We always come in with a need or two and leave happy and feel we always know we get great service at a fair price. More

Easy to make an appointment via online service. Annual maintenance so pretty straightforward service. Appreciated the text/email about additional services needed and option to approve/deny. maintenance so pretty straightforward service. Appreciated the text/email about additional services needed and option to approve/deny. More

Totally satisfied. There was a water leak into the interior of the car determined to be due to a backup in the sunroof drain tubes. Coastal diagnosed the problem, went the extra step to proactively interior of the car determined to be due to a backup in the sunroof drain tubes. Coastal diagnosed the problem, went the extra step to proactively replace (rather than just rout out) the drain tubes, which may have been OK for now but could have become a problem later, and replaced all the carpeting in the car, at no charge. Ryan Getzinger, the service rep, kept me up to date every step of the way, and even washed the inside of the windows when he didn't like their looks as he was handing over the car. More

There’re no words to describe my disappointment where Coastal VW customers service has gone since Danielle’s departure just so disappointed. . . There’s no meaning to the words customer service in Coasta Coastal VW customers service has gone since Danielle’s departure just so disappointed. . . There’s no meaning to the words customer service in Coastal any longer . . . Kevin is clueless on how to manage long standing, loyal customers More