Coastal Volkswagen - Service Center

Service is very professional, Ryan especially knows how to streamline the process making it an absolute breeze to bring my car in and painlessly get the service I need. to streamline the process making it an absolute breeze to bring my car in and painlessly get the service I need. More

The service adviser was friendly and professional. But according to the VW, 10k miles service also has tires rotation which was never performed on my invoice. according to the VW, 10k miles service also has tires rotation which was never performed on my invoice. More

I came On a Saturday and although it was very busy, The gentlemen was Very friendly and efficient. I didn’t feel pressured into doing any “unnecessary” service on the vehicle which I usually do feel at oth gentlemen was Very friendly and efficient. I didn’t feel pressured into doing any “unnecessary” service on the vehicle which I usually do feel at other places. More

Professional and honest, no games. I highly recommend them. They advertised a price and delivered. No bait and switch like other dealers. Both Kris and his manager were a pleasure to work with. them. They advertised a price and delivered. No bait and switch like other dealers. Both Kris and his manager were a pleasure to work with. More

Problem with car was not resolved and have to go back due to parts not available. Also, tire was plugged & next day the light came back on. to parts not available. Also, tire was plugged & next day the light came back on. More

Everyone was very professional. The car was fixed in record time. I would highly recommend this service center. The follow up calls were also very valuable. record time. I would highly recommend this service center. The follow up calls were also very valuable. More

I've had my wifes 2017 Golf Alltrack Wagon in three times now for a leak in the sunroof (water leaks onto your lap from the ceiling control console). First time they said they knew of the problem and claime now for a leak in the sunroof (water leaks onto your lap from the ceiling control console). First time they said they knew of the problem and claimed to fix it. Second time they claimed a factory recall and claimed to have fixed it. Third time they blamed the company that replaced the windshield even though Safelight came out and looked at it and said there's no way it's leaking through the windshield (which makes sense since the console is above the windshield!). This is simply unacceptable and the dealership's willingness to (a) charge me for 'diagnostics' and (b) attempt to blame others for well documented design issues is sad. I like VW, but they have a well documented problem with the sunroof which they refuse to fix/address. Service manager emailed me a few weeks ago to make sure I give them a positive review, or let them know what issues we are having so they could rectify them -I responded but have yet to hear a peep from them. More

Great job didn't have any problems this morning like usual thanks a ton nice hopefully don't need to make another shop stop any time soon usual thanks a ton nice hopefully don't need to make another shop stop any time soon More

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