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Coastal Volkswagen - Service Center

Hanover, MA

4.5
803 Reviews

803 Reviews of Coastal Volkswagen - Service Center

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March 19, 2024

Johnny was most professional,knowledgeable and experienced regarding VW …cars in general and what is available. Price unbeatable by thousands! The nicest car I have ever driven! More

by info@sasultrachic.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Foulds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, Ryan Getzinger, David Spellman, Bruce Stenberg
Mar 19, 2024 -

Coastal Volkswagen responded

Thank you info@sasultrachic.com, for taking your time to share your positive feedback with our team at Coastal VW, We appreciate your business and look forward to seeing you again.

March 17, 2024

Service advisor was very knowledgeable about Volkswagen products and factory warranty information and was helpful from the moment I dropped my car for drive ability concern to the point I picked the vehicl More

by NDFORMAN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Mar 18, 2024 -

Coastal Volkswagen responded

Thank you NDFORMAN04, We're glad you had a good experience working with our service team at Coastal VW, We appreciate your business and hope to see you again in the future.

March 15, 2024

Service was great; waiting room was nice and clean; coffee & tea station in waiting room with comfortable chairs and TV. Staff was very polite and gave realistic time frames for work to be completed. More

by LDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Mar 15, 2024 -

Coastal Volkswagen responded

Thank you LDA, for sharing your positive feedback of our service team at Coastal VW, We appreciate your business and look forward to working with you again.

March 09, 2024

My service experience was overall great. Josh, my technician was very polite and explained in detail what was being done. The garage is super clean and the waiting area is very comfortable. More

by lynnstulpin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Archibauld
Mar 11, 2024 -

Coastal Volkswagen responded

Thank you lynnstulpin, for sharing your feedback with Josh and our service team at Coastal VW, We appreciate your business and look forward to working with you again.

March 07, 2024

I just explain that Came in to have 2 things fixed they said they were fixed now there not working properly More

by Pats16Fan
Recommend Dealer
No
Employees Worked With
No but I had my radio looked at because it wasn't coming on sometimes and my phone charger wasn't working at times they both are doing the same thing
March 07, 2024

I just explain that Came in to have 2 things fixed they said they were fixed now there not working properly More

by Pats16Fan
Recommend Dealer
No
Employees Worked With
No but I had my radio looked at because it wasn't coming on sometimes and my phone charger wasn't working at times they both are doing the same thing
March 07, 2024

I just explain that Came in to have 2 things fixed they said they were fixed now there not working properly More

by Pats16Fan
Recommend Dealer
No
Employees Worked With
No but I had my radio looked at because it wasn't coming on sometimes and my phone charger wasn't working at times they both are doing the same thing
March 05, 2024

Everything was great! Evan was knowledgeable, patient and helpful, can't say enough good things about him! We will definitely be back for our next vehicle More

by Shaunaperry77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Mar 05, 2024 -

Shaunaperry77 responded

Thanks for everything! The sale of both cars was easy and quick! I usually hate car dealerships but I liked it here, no pressure or people descending on you like vultures as you enter the parking lot! Great experience.

February 25, 2024

Everything was great! Everything went smoothly and both kids are very happy! Everything went great More

by Shaunaperry77
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Ryan Getzinger
Feb 26, 2024 -

Coastal Volkswagen responded

Thank you Shaunaperry77, for sharing your experience with Ryan and our service team at Coastal VW. We appreciate your business and look forward to working with you again.

February 22, 2024

He went above and beyond to make sure I got a new tire before my road trip. More

by capetuna
Recommend Dealer
Yes
Employees Worked With
Josh Archibald
Feb 22, 2024 -

Coastal Volkswagen responded

Thank you capetuna, for taking your time to share your feedback with our team at Coastal VW, Enjoy your trip !!

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