Coastal Volkswagen - Service Center

Clean, Helpful, courteous, welcoming, easy to work with clear explanation clear explanation More

Coastal VW has been great.Always take care of my car Coastal VW has been great. Always take care of my car fast & efficient. Coastal VW has been great. Always take care of my car fast & efficient. More

Always able to get my car serviced quickly. Very friendly staff. Only once was there a delay that was inconvenient- and they delivered my car right to my driveway- which was great… and very much appreciated. staff. Only once was there a delay that was inconvenient- and they delivered my car right to my driveway- which was great… and very much appreciated. More

I always go to Coastal VW for my Tiguan maintenance. They are always thorough, professional, and great customer service. I appreciate good customer service so 👍 are always thorough, professional, and great customer service. I appreciate good customer service so 👍 More

They diagnosed my issue quickly and was able to get it repaired asap. Service advisor and technicians were professional, and clearly explained the issues and the time needed to resolve it. 100% satisfi repaired asap. Service advisor and technicians were professional, and clearly explained the issues and the time needed to resolve it. 100% satisfied! More

Very quick & nice service. Very detailed about everything and made sure to review everything I asked them to check on with my car! Overall very nice! and made sure to review everything I asked them to check on with my car! Overall very nice! More

The Service Department is very attentive, polite and thoroughly answers questions. I don’t feel pressured to have work done on my car that can wait. thoroughly answers questions. I don’t feel pressured to have work done on my car that can wait. More

Living in Sandwich, my previous dealership service experience has been horrible with Tracy in Hyannis-the closest at the time. Living in Marshfield I booked service with Coastal. At Coastal, It was r experience has been horrible with Tracy in Hyannis-the closest at the time. Living in Marshfield I booked service with Coastal. At Coastal, It was refreshing to be able to a) an appointment for a simple oil change online b) wait the 45 minutes in comfort for the work to be done. c) Not have to leave the vehicle at the dealership for the entire day! Had I known how efficient and pleasant the experiences are at Coastal, I would have driven the 45 minutes from Sandwich every time I needed work done. More

The service tech suggested that the front breaks on my car urgently needed to be repaired. The pads had been replaced less that 5000 miles before this service. car urgently needed to be repaired. The pads had been replaced less that 5000 miles before this service. More

when i was making the appointment they hung up the phone on me before saying bye and i wasn't even done talking yet and i still had more concerns and questions. i also told them that my brake light was out on me before saying bye and i wasn't even done talking yet and i still had more concerns and questions. i also told them that my brake light was out and they said "no it's not"... but it's still out now so thanks for that i guess they didn't see the light on the dashboard or even take the time to look at the light. definitely won't come back, it looks a little immature when employees don't trust the owners concerns with their own car. More