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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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July 23, 2021

Brought in for transmission issues. They said took for quick drive and no codes came up. I told them it’s low gears in stop and go traffic. They didn’t Really verify it. This is a Nee car and I’m sure More

by alsjanp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Getzinger
July 23, 2021

Quick & courteous!(Word Word Word Word Word Word Word Quick & courteous! (Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word) More

by dwany19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman, Bruce Stenberg
July 23, 2021

I always come here to have them deal with the big major stuff wrong with my car and I must say Ryan is amazing and always helps me out I am so thankful for everything he has done to help me out thank you s More

by Pretty brown eyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
July 22, 2021

Employees are very nice and helpful - but the wait for an oil change could be a bit faster. I had to wait over an hour. More

by wrinkles521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
July 20, 2021

Dominic was extremely helpful and kept me fully informed. All the service staff went out of their way to be accomodating and were very friendly and approachable. It was a great experience and I have nothin More

by PEGGYSUE887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden, Bruce Stenberg
July 16, 2021

I setup a web appointment, the dealership sent me both and email and a text message for confirmation all services were approved via text messages More

by camilo.atehortua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
July 16, 2021

Service staff are very friendly. Also seems as though the prices are fair and not charging you for things your car doesn’t need. Would recommend More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
July 12, 2021

Great customer service from a friendly services staff. Always feel like I’m in good hands. Small shop but big focus on the customer experience. More

by OHAGLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
July 12, 2021

Staff was very friendly, professional, and helpful. There was no pushing or pressure. It was nice to purchase a vehicle in a very laid back fashion. More

by eccperrault
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
July 12, 2021

Staff was efficient and helpful guiding me through what service I needed and what I did not need at this time. but will need next time. More

by marosull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
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