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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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December 11, 2021

The staff was very professional, I highly recommend coastal Volkswagen Ryan and Bruce very pleasant More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
December 10, 2021

Fast service, attentive service reps. Made appt formoil change w/ a recall item, was in and out quickly More

by Ecakes02066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger, Lance Ward
December 10, 2021

Service technician and customer service took their time explaining the repair process and let me see the damaged parts before taking them off the car to ensure that the service was absolutely necessary. F More

by dacicchetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Head of the repair shop was wonderful.
December 10, 2021

Ryan was awesome he was very helpful. The work was done in a reasonable time. More

by johnjbray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
December 09, 2021

The folks at Coastal VW were knowledgable and helpful. They were very timely with their diagnostics and their work, as well. We are so glad to have found Coastal VW, and will be bringing our car to them More

by Angelica.vendetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
December 09, 2021

The service advisor was outstanding and the work was done on time with no surprises. More

by mfechter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
December 08, 2021

Efficient service, in and out quickly... Plus got a printed diagnostic of my car, which gives you peace of mind... Best on the South Shore More

by Badevlin140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
December 08, 2021

Ryan was wonderful representative. He was so empathetic to my plight! He ended my terrible problem and actually generously gave his time to explain and then gifted me something that took the edge off the p More

by mhaigh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
December 08, 2021

Easy to book appointment. Courteous service department. Nice waiting area to do work while car being serviced. More

by Marcy_mcceary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
December 07, 2021

Very helpful. Bought my car used with 44000 miles on it from an Audi dealer who could not deter the problem. Coastal took great care of the repsir and other needs. More

by ANDREAWALKER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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