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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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December 23, 2021

Have been coming to Coastal Volkswagen for many years and they consistently exceed my expectations. More

by dwalter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger, Bruce Stenberg
December 22, 2021

They rotated my tires. While doing so stripped out two of the lug holes. Went to have new tires installed and they point out the stripped out holes. I bring it back and they charge me $1500 to fix the proble More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Getzinger
December 22, 2021

Excellent service with a smile. We came with a small request for new windshield wipers and we were taken care of promptly and efficiently. More

by RMOCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
December 17, 2021

I have issues after every service - check engine light, tires pressure, air conditioning out. Friendly staff but will gouge you on cost of services. More

by thiele97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
December 17, 2021

Had appointment to replace tire 7:30 am. After an hour I was told they didn’t have the tire!! Finally found the tire. No appointment was entered in the computer. Extremely disappointed. Lost pay at work. More

by Bethcollins131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Getzinger, Bruce Stenberg
December 17, 2021

Very friendly and efficient service. My car was done on time and everything was explained to me. More

by gmmcdonough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
December 16, 2021

Consistently a great experience. Turnaround time, reasonable recommendations and friendliness. The one thing I can’t stand is that every time I go here I have to fill one of these out. I have a g More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
December 16, 2021

Bruce was just solid from start to finish. Inspected, clear expectations, did what he said he’d do. Would def use again. Got me in same day!! More

by pserpico4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
December 15, 2021

Great service from a friendly staff. The pricing was very reasonable and the facilities were clean. Very nice waiting room with a great selection of complimentary coffee. I'll go back here for my next More

by dtmkinahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
December 14, 2021

Good service, and quick. Nice waiting room very clean too! Workers very nice as well. More

by ldb8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
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