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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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April 29, 2022

I always have a good experience at Coastal VW. I get right in for service. They keep you informed every step of the way. Quality People and service. More

by ema925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
May 26, 2022 -

Coastal Volkswagen responded

Thank you for you 5-star rating we appreciate the time you took to share your review with Coastal Volkswagen !!

April 29, 2022

The whole service team at Coastal is exceptional! Bruce, Ryan, Tim and Dominic are all friendly and easy to work with. Thanks Coastal! More

by JWALKER38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
May 26, 2022 -

Coastal Volkswagen responded

Thank you for your excellent review of Coastal VW service department !! hope to see you soon.

April 29, 2022

Pleasant and very helpful service Department would highly recommend this Dealership to friends and family More

by Dakerleyhartman
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
May 26, 2022 -

Coastal Volkswagen responded

We appreciate the time you took to share your feedback !!

April 29, 2022

Great team led by Ryan, always easy to work with and quick to let you know what’s going on with your vehicle and what the repair time will be. I’ve bought multiple VWs now because of Ryan and his team a More

by carfan617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Cogliano, Ryan Getzinger, Bruce Stenberg
May 26, 2022 -

Coastal Volkswagen responded

Thank you for providing us with detailed feedback about our service department. looking forward in seeing you again !!

April 28, 2022

Clean facility. Comfortable waiting area. Super friendly staff. I came in for a sticker and they had me in and out in less than 15 minutes. More

by Justin Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
May 26, 2022 -

Coastal Volkswagen responded

Hi Justin, thank you so much for this great review!! hope to see you soon.

April 28, 2022

I’m new to Coastal VW I arrived 1hr & Dominic took me in anyway kept me informed every step of the process. Dominic is Very professional! Exceptional service! More

by kfg1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Cogliano
May 26, 2022 -

Coastal Volkswagen responded

Thank you for your feedback! We are happy that you had a good experience and service.

April 28, 2022

I had a great experience as always going through service at Coastal VW! They got me right in and had my vehicle fixed quickly with no issues! More

by Tim G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Cogliano, Ryan Getzinger, Bruce Stenberg
May 26, 2022 -

Coastal Volkswagen responded

Thank you Tim, for your valuable feedback of our service department !!

April 27, 2022

This is the second time you’ve sent me this survey. My opinion continues to be that Coastal provided exceptional service but please stop sending me surveys about my recent interaction with Coastal. More

by Robert_schafer20402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
May 26, 2022 -

Coastal Volkswagen responded

Thank you Robert, for the positive review of Coastal VW. so sorry that you received this survey twice!! see you soon .

April 26, 2022

Friendly, courteous, knowledgeable and professional staff. Clean and comfortable waiting room. A pleasure to do business with. More

by dtmkinahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
May 26, 2022 -

Coastal Volkswagen responded

Thank you for your valuable review . hope to see you soon!!.

April 26, 2022

Staff was friendly and completed the service on time. Over all It was a pleasant experience. More

by ramadask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
May 26, 2022 -

Coastal Volkswagen responded

Thank you for your Ramadask, for taking your time to share your feedback with our team.

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