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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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July 20, 2022

Friendly atmosphere, nice well equipped waiting area. Phone response time very good. Service Manager has good sense of humor. (He laughed at my jokes) Shop apprentice needs a good talking to. More a More

by delaney2
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Jul 21, 2022 -

Coastal Volkswagen responded

Thank you, for taking the time to share your feedback with our team. Its truly appreciated !!

July 14, 2022

Great experience. Friendly staff and very convenient Was the easiest service appointment I ever had. More

by efnorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Jul 15, 2022 -

Coastal Volkswagen responded

Thank you for taking the time to share your feedback with our team !!

July 12, 2022

I went in due to tires pulling (turned out it was simply lane assist which I realized the next day!) but not before I was told I needed all new brakes and 4 new tires! And, then my new tire popped 2 days la More

by mollymeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Getzinger, Bruce Stenberg
July 08, 2022

Customer service is excellent. Guys are thorough and keep me updated. Professional and friendly location. More

by mmcir29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, Ryan Getzinger
Jul 08, 2022 -

Coastal Volkswagen responded

Thank you for your positive feedback, have a wonderful weekend !!

July 07, 2022

Ryan has been great to work with! great communication and timeliness to meet our needs! More

by george.shabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Jul 07, 2022 -

Coastal Volkswagen responded

Thank you George for taking the time to share your feedback with our team !!

June 30, 2022

I really appreciate Dom’s thoughtfulness in scheduling services together, and their hard work and trying to find parts. Always a great experience a Coastal! More

by mhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom, Ryan Getzinger, Bruce Stenberg
Jul 01, 2022 -

Coastal Volkswagen responded

Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us at Coastal VW.

June 29, 2022

Area was clean. Writer was available and friendly. Quickly assisted and completed the repair needed More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Jun 29, 2022 -

Coastal Volkswagen responded

Thank you Andrea, We appreciate your kind words and look forward to seeing you again at Coastal VW soon !!

June 25, 2022

They are great. Really great, like all fifteen of the words i have to write are all about their greatness. More

by danielle.diogenes
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Jun 27, 2022 -

Coastal Volkswagen responded

Thank you Danielle, for your valuable feedback!!

June 21, 2022

Employees are very friendly and knowledge. Did not have to wait long for the car to be done More

by sheila.nardone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Jun 22, 2022 -

Coastal Volkswagen responded

Thank you Sheila, For taking the time to share your feedback with our team at Coastal VW.

June 16, 2022

They were pleasant and ready to answer any questions I had.I always have a good experience whenever I go there. More

by ashley_judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Jun 17, 2022 -

Coastal Volkswagen responded

Thank you for your kind words and look forward to seeing you again at Coastal VW!!

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