Back

Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

Sort by
October 05, 2022

Service, managerial, and sales staff are friendly. Service department is informative and throughout with their work More

by MARIA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Oct 06, 2022 -

Coastal Volkswagen responded

Thank you Maria, for your review, We appreciate your kind words and look forward to seeing your again at Coastal VW!!

October 04, 2022

They took my car a few minutes before the appointment and were efficient and courteous during the process. Answered all my questions in a manner I could understand...would recommend them highly! More

by nancydawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Oct 04, 2022 -

Coastal Volkswagen responded

Thank you Nancy, for sharing your positive feedback with our team at Coastal VW !! Look forward to seeing you again .

October 01, 2022

The service department was friendly, efficient and knowledgeable. Work was done on time and friendly staff. More

by 1tuffamily
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Oct 03, 2022 -

Coastal Volkswagen responded

Thank you Tuff Family, for sharing your feedback, We really appreciate your kind words and look forward to seeing you again !!

September 30, 2022

The staff updated me frequently and were responsive to all of my questions with kindness. More

by jenlarnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Oct 03, 2022 -

Coastal Volkswagen responded

Thank you Jen, for providing us with detailed feedback about our service department !!

September 22, 2022

The customer service was spot on ! They always go above and beyond !! I would highly recommend!! More

by Nergnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Sep 22, 2022 -

Coastal Volkswagen responded

Thank you Nergnes for sharing your feedback.

September 21, 2022

Service reps are always courteous and fully explain all work to be done. They always take the time to make you feel comfortable and answer all questions More

by fred.hartz
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Sep 22, 2022 -

Coastal Volkswagen responded

Thank you Fred, for your review , We're glad you had a good experience , and hope to see you again !!

September 15, 2022

Great communication and fast service plus easy drop off area for clients. Thank you so much More

by nickerson_julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Sep 16, 2022 -

Coastal Volkswagen responded

Thank you Julie, for sharing your positive feedback with our team !!

September 15, 2022

I showed up without an appointment and was very pleased to get service right away. The service writer told me the work would take about 75 minutes and my car was done in just a few minutes after an hour. More

by pdrummond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Sep 16, 2022 -

Coastal Volkswagen responded

Thank you for your feedback, We really appreciate you taking the time to share your experience with us at Coastal VW,

September 13, 2022

EVERYONE WAS SUPER. CAR WAS DONE RIGHT ON SCHEDULE.WHAT HAPPENED TO THE HOT CHOCOLATE ? More

by elvingil
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Sep 14, 2022 -

Coastal Volkswagen responded

Thank you for sharing your review with us at Coastal VW ... and we will make sure we order some Hot Chocolate !! Enjoy your day .

September 08, 2022

The service department at Coastal is fantastic. I’m always able to get an appointment when I need/want it. Bruce does a fantastic job. More

by Andrea M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Sep 09, 2022 -

Coastal Volkswagen responded

Thank you Andrea, for your review, We're glad you had a good experience , and hope to see you again.

...
17
...