Coastal Volkswagen - Service Center

Bruce & team were very accommodating & able to get my car's brake job done within the time quoted, and without scheduling an appointment. car's brake job done within the time quoted, and without scheduling an appointment. More

Easy to schedule an appointment and add an inspection sticker. Work completed on time. Thanks! sticker. Work completed on time. Thanks! More

Fast and efficient The experience was very fast and efficient. The wait area was nice and affordable me the opportunity to get some work done efficient. The wait area was nice and affordable me the opportunity to get some work done More

I love that they have worked on the tdi for 10 years now. . mostly no issues, when they have arrived they get it covered under warranty when eligible. They mostly make sure I get a loaner as I need to get to . mostly no issues, when they have arrived they get it covered under warranty when eligible. They mostly make sure I get a loaner as I need to get to grandchildren most days. I love Justin to work on my car and they make that happen. I tell Ryan Getzinger I want to drive this car until 500,000 miles , that's the goal...Tim, well it comes naturally to him to be kind, if he doesn't have an answer he gets back to you as soon as he can. I know I've taken longer than I should with him...eek, he is still patient and kind with me. I think he is a polite young man. Tim remembers and goes above and beyond to make things right. I usually have Bruce and Tim most recently, they may be the only ones there I am not sure. I pretty much make sure that when I call with an issue as there has been at least one on going issue, that has been repaired at least 2 times and has been responsible for many trips to the shop. Annnnd Bruce sounds like Ryan and vice, verse so I am not positive always whom I am speaking with on the phone..... lol Overall, I haven't let anyone else touch my vehicle and hopefully I don't have to....prayers for a very long life with this car, we love it and literally have conversations on which vehicle to get if God forbid we need to replace it ever and come up empty every time!!! Sad they stopped them in the USA!!! More

Everyone is always friendly. Justin is very thorough and explains everything that is needed. Service does a good job explaining the receipt and going over charges. I am always ha Justin is very thorough and explains everything that is needed. Service does a good job explaining the receipt and going over charges. I am always happy with Coastal VW. I recommend to everyone with a VW! More

I called and they got my car in two days later, and it was finished in less than one day. And the cost was less than I thought! I was so relieved! The customer service is always wonderful. was finished in less than one day. And the cost was less than I thought! I was so relieved! The customer service is always wonderful. More

Service is always exceptional at Coastal! ! Everyone is extremely friendly and knowledgeable. I highly recommend them!! ! Everyone is extremely friendly and knowledgeable. I highly recommend them!! More

Best service around. Really helpful from identifying the problem to solving it. The waiting area is kids friendly if you have to bring your little one with you like I did Really helpful from identifying the problem to solving it. The waiting area is kids friendly if you have to bring your little one with you like I did. More