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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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November 25, 2023

Our experience with Costal Volkswagen was top notch. We are so happy with our purchase. The sales representatives and finance department were so helpful. We also loved the no pressure atmosphere. We More

by wtramontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
Nov 28, 2023 -

Coastal Volkswagen responded

Thank you wtramontana, We're glad you had a good experience working with our team at Coastal VW, We look forward to seeing you again in the future.

November 24, 2023

I already did, excellent They're all thorough, accurate and do an excellent job Time to stop More

by shermanclaired
Recommend Dealer
Yes
Employees Worked With
Bruce
Nov 24, 2023 -

Coastal Volkswagen responded

Thank you shermanclaired, for sharing your experience with our service team at Coastal VW.

November 19, 2023

Service dept always takes great care of my passat. Service team is Very friendly and the waiting area is really nice also. More

by Rider Chochrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Nov 20, 2023 -

Coastal Volkswagen responded

Thank you Rider, for taking the time to share your feedback with our service team at Coastal VW. We truly appreciate your business and look forward to seeing you again.

November 14, 2023

Very good Easy in and out. Comfortable eating area and friendly staff Thank you again More

by jimmchugh120
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg, Bruce Stenberg
Nov 15, 2023 -

Coastal Volkswagen responded

Thank you jimmchugh120, for taking your time to share your experience with our team at Coastal VW.

November 09, 2023

Overall the experience was positive, from my appointment time to getting my car looked at and diagnosed took a long time 45-60 minutes, especially since I was waiting on site. Once analyzed, the actual work More

by anna2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Nov 10, 2023 -

Coastal Volkswagen responded

Thank you anna2006, We're glad you had a good experience working with our service team at Coastal VW, We truly appreciate your feedback and look forward to working with you again in the future..

November 05, 2023

Very responsive and knowledgeable about my vehicle and service needs. Kept me up to date on progress More

by jenpetrelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Nov 06, 2023 -

Coastal Volkswagen responded

Thank you jenpetrelli, for sharing your positive feedback with our service team at Coastal VW.

November 04, 2023

The staff is friendly and easy to work with, they always rate the service needed so I can make my decision on what I want done to my car. Hanover MA VW has a fantastic staff!!!!! More

by lelinafavazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Nov 06, 2023 -

Coastal Volkswagen responded

Thank you lelinafavazza, We're glad you had a good experience working with our team at Coastal VW, We truly appreciate your business and look forward to seeing you again .

October 29, 2023

Great friendly service. They have kept my 2014 diesel on the road since I purchased new. I've been tempted to go elsewhere for lower cost but can't argue with success. More

by neffy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Oct 30, 2023 -

Coastal Volkswagen responded

Thank you neffy1, for your feedback, We're glad you had a good experience working with our service team all these years, We truly appreciate your business and hope to see you again in the future.

October 19, 2023

Fixed the issue Texted me when done No hassles Happy to have my car in tip top shape More

by ayentsch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Oct 19, 2023 -

Coastal Volkswagen responded

Thank you ayentsch, for sharing your feedback with Bruce and our team at Coastal VW.

October 16, 2023

The people who work in this dealership are always courteous and helpful. Appointments are easy to get and there is a pleasant waiting room if your visit isn’t going to take very long. They are thorou More

by joan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Oct 17, 2023 -

Coastal Volkswagen responded

Thank you joan3, for taking your time to share your feedback with Bruce and our team at Coastal VW, We truly appreciate your business.

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