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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews
Call Service Center (781) 871-4600

804 Reviews of Coastal Volkswagen - Service Center

Sort by
October 06, 2024

Well trained, professional and clean operation. Took delivery of a pre owned car so just got a sticker. No needed service. More

by RAY.LEVIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Foulds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Arena, Ryan Getzinger
Report | Print
Oct 08, 2024 -

Coastal Volkswagen responded

Thank you Ray.Levin, for taking your time to share your experience with our team at Coastal VW, We truly appreciate you sharing your feedback , Enjoy your car !!

October 04, 2024

Excellent customer service! Detailed report explained & all questions answered thoroughly. Would recommend that others use Coastal More

by gillyfam4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Report | Print
Oct 04, 2024 -

Coastal Volkswagen responded

Thank you gillyfam4, We're glad you had a good experience working with Ryan and our service team at Coastal VW, We truly appreciate your business.

October 01, 2024

Easy check in though staff did not communicate with me to update status or progress during the day. I needed to request information several times More

by mzaccaria7
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Getzinger
Report | Print
September 26, 2024

I use to love this place until I had to spend $2200 on fixing the same check engine light issues with the exact same parts only 11 months apart. It wasn’t covered on the warranty of repair work and as a l More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Getzinger
Report | Print
September 23, 2024

Service was wonderful! ! Tim Grant and Josh Archibald were the best! Easy to work with. More

by mtraniello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Grant and Josh Archibald, Ryan Getzinger
Report | Print
Sep 23, 2024 -

Coastal Volkswagen responded

Thank you mtraniello, for taking your time to share your positive experience working with Josh and Tim . We appreciate your business.

September 18, 2024

Exceptional service. Flaw less execution . Alway ready on time . My four vehicle from them for a reason More

by davespellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Report | Print
Sep 19, 2024 -

Coastal Volkswagen responded

Thank you davespellman, We're glad you had a good experience working with our service team at Coastal VW, we truly appreciate your business.

September 17, 2024

The staff and facility are very professional and keep me informed every step of the way More

by scolonna79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger
Report | Print
Sep 18, 2024 -

Coastal Volkswagen responded

Thank you scolonna79, for sharing your positive feedback with Ryan and Chris and our team at Coastal VW.

September 16, 2024

I stopped at Coastal today to see if they could help me get my rear seat to move. This car is a brand new Atlas . I did not buy the car at Coastal but was told any VW dealer would help with car service. More

by Fieldgoldens2
Recommend Dealer
No
Employees Worked With
Johnny Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 12, 2024

Quick service, knowledgeable staff, and price point was great for the area. Will definitely bring my car to be serviced again. More

by KerriArchibald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Archibald, Tim, Rob, Ryan Getzinger
Report | Print
Sep 13, 2024 -

Coastal Volkswagen responded

Thank you kerriarchibald, for sharing your experience with our service team at Coastal VW, We truly appreciate your business.

September 10, 2024

Service manager Ryan is a superstar. Communication from all employees superb. Difficult repair was performed timely. More

by TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Report | Print
Sep 11, 2024 -

Coastal Volkswagen responded

Thank you TR, For sharing you experience working with Ryan and our service team at Coastal VW, We truly appreciate your business and look forward to seeing you again .

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