Coastal Volkswagen

I am a long term VW Jetta owner for over 6 years. Leased my 2020 Jetta from Coastal for the 1st time. By far the best VW Dealership in my experience! Upbeat, courteous, and dependable. Special RECOGNITION T my 2020 Jetta from Coastal for the 1st time. By far the best VW Dealership in my experience! Upbeat, courteous, and dependable. Special RECOGNITION TO Dominick for the quick and knowledgeable service! More

the service department broke my internal camera cover! I was back the store bud they Don’t call me back! now i have a broken thing in my car. was back the store bud they Don’t call me back! now i have a broken thing in my car. More

I went 3 times to fix the adaptive cruise control error but it is still not fixed. After he told me it was fixed, I went to the highway and the same error appeared again so I went back to the dealership an but it is still not fixed. After he told me it was fixed, I went to the highway and the same error appeared again so I went back to the dealership and the staff mentioned that you are getting this error because the cruise control should be used on a highway and not road which is total nonsense (even though I was driving on a highway). I purchased the car since 3 weeks, it is certified and I am getting errors which is really frustrating. Won't go again and will try another dealership. More

They are courteous and very fast to set up an apt. I’m always confident my car will be well taken care of there! Repeat customer!! always confident my car will be well taken care of there! Repeat customer!! More

The GM never responded to calls and emails about a problem with the plastic cover under the engine falling off on the highway a year ago. The cover is taken off for oil changes and wasn't re-fastened problem with the plastic cover under the engine falling off on the highway a year ago. The cover is taken off for oil changes and wasn't re-fastened properly. My cost was almost $200.. The service desk people are excellent. The problem is management. Will not buy another VW there. Just had my LAST oil change at Coastal. More

coastal vw is an extremely well run dealership at all levels. the entire team strives to provide a pleasurable experience in both sales and service.. it is for this reason that i have been a long standin levels. the entire team strives to provide a pleasurable experience in both sales and service.. it is for this reason that i have been a long standing customer and continue to return for both sales and service. More

Courteous and efficient … having oil change for a diesel auto … also assessed an issue (sunroof motor) that will be covered by warranty (although back ordered part). auto … also assessed an issue (sunroof motor) that will be covered by warranty (although back ordered part). More

The Service department employees were friendly . Ryan was helpful, professional knowledgeable and friendly when answering my questions. The service was done well and in a timely manner. Always a pleasure doi helpful, professional knowledgeable and friendly when answering my questions. The service was done well and in a timely manner. Always a pleasure doing business with Volkswagen, especially Coastal Volkswagen. Thank You! More

Ryan was a great help to me as well as the entire team. They made sure my car was all set in a timely manner They made sure my car was all set in a timely manner More

Ryan in the service department was very helpful and professional. Great communication and service. I will continue to have all service completed at Coastal VW. Thanks Neil professional. Great communication and service. I will continue to have all service completed at Coastal VW. Thanks Neil More