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Coastal Volkswagen

Hanover, MA

4.6
1,533 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,533 reviews

September 15, 2021

They were great to work with. I will take my vehicle back whenever it needs serviced. More

by mgalbraith2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
September 15, 2021

Very good experience. Waiting area was clean and comfortable. The gentleman that assisted me was both cordial and helpful. Dominic, I think was his name. More

by rburbank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
September 15, 2021

Best experience with the entire team at Coastal Volkswagen!! Love my Atlas! Convinced my friend to get one too. More

by jcniehoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz
September 14, 2021

John Walker was personable and polite. He knew the product well and was eager to explain all the Tiguan's features and capabilities. I was deciding between a Toyota and a Volswagen. He convinced me th More

by tcmccusker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, John Wyman
September 14, 2021

this dealership really values its customers and there business, I am very happy with the service and the timely manner they turn around my . I love that they send me an email with everything that need to More

by camilo.atehortua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
September 14, 2021

Excellent service dept. they are always so friendly, quick and professional. Would recommend to everybody. More

by kelly.a.johnston59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
September 14, 2021

I bought an atlas 2019 certified pre-owned and after 1 week i got an error for aac. I went 3 times to fix it and they were not able to. Staff told me some nonsense info that cruise control works only on h More

by muhmoudabboud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Stenberg
Oct 12, 2021 -

Coastal Volkswagen responded

Hi - Coastal would be happy to take a look at your concern. Adaptive Cruise Control is not designed to be used on residential roads where there is frequent starting and stopping and speeds are below 45 mph. If this type of use is not contributing to the error message, we can revisit the issue with a visit to the dealership. Thank you

Oct 16, 2021 -

muhmoudabboud responded

Hello, I searched the car user manual and there is nothing mentioned about 45 miles. The issue was clearly identified which is when remote starting the car and then activating ACC. With a simple search on google, the fix is a software update TSB 01-25-05. I went to Quirk dealership and gave them the TSB version and they applied it and the issue is fixed and there was also a recall on my car that was applied which your dealership did not inform me about it. I can now remote start it and activate ACC at 20 mph or less without any issue.

September 13, 2021

I always get an appointment for the time I want. They are usually right on schedule. More

by donnadmband
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
September 13, 2021

Very clean, everyone was very friendly and knowledgeable. Evan and Joe answered any questions or concerns. Amanda was awesome. Thank you 😊 More

by judymcnulty44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, John Wyman
September 11, 2021

I have brought my tiguan here for years and have always had great service In fact, because of my great service, my husband bought a new atlas at coastal last week. More

by the.lynch.family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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