Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Volkswagen
Hanover, MA
1,510 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,510 reviews
December 22, 2021
They rotated my tires. While doing so stripped out two of the lug holes. Went to have new tires installed and they point out the stripped out holes. I bring it back and they charge me $1500 to fix the proble the lug holes. Went to have new tires installed and they point out the stripped out holes. I bring it back and they charge me $1500 to fix the problem that they caused. More
by Charlie
Verified CustomerEmployees Worked With
Ryan Getzinger
December 21, 2021
Second time Purchasing with coastal Volkswagen. Evan provided professional guidance and was very down to earth. provided professional guidance and was very down to earth. More
by benchley74
December 17, 2021
I have issues after every service - check engine light, tires pressure, air conditioning out. Friendly staff but will gouge you on cost of services. tires pressure, air conditioning out. Friendly staff but will gouge you on cost of services. More
by thiele97
Employees Worked With
Don’t remember
December 17, 2021
Had appointment to replace tire 7:30 am. After an hour I was told they didn’t have the tire!! Finally found the tire. No appointment was entered in the computer. Extremely disappointed. Lost pay at work. was told they didn’t have the tire!! Finally found the tire. No appointment was entered in the computer. Extremely disappointed. Lost pay at work. More
by Bethcollins131
Employees Worked With
Ryan Getzinger, Bruce Stenberg
December 16, 2021
Consistently a great experience. Turnaround time, reasonable recommendations and friendliness. The one thing I can’t stand is that every time I go here I have to fill one of these out. I have a g reasonable recommendations and friendliness. The one thing I can’t stand is that every time I go here I have to fill one of these out. I have a great experience there each time and like the people who help me. Maybe the management could figure out a way to get info on service wo having me fill one of these out every time. More
by Doug
Employees Worked With
Bruce Stenberg
December 16, 2021
Bruce was just solid from start to finish. Inspected, clear expectations, did what he said he’d do. Would def use again. Got me in same day!! clear expectations, did what he said he’d do. Would def use again. Got me in same day!! More
by pserpico4
Employees Worked With
Bruce Stenberg
December 15, 2021
Great service from a friendly staff. The pricing was very reasonable and the facilities were clean. Very nice waiting room with a great selection of complimentary coffee. I'll go back here for my next very reasonable and the facilities were clean. Very nice waiting room with a great selection of complimentary coffee. I'll go back here for my next service for sure! More
by dtmkinahan
Employees Worked With
Ryan Getzinger, Bruce Stenberg
December 15, 2021
Great crew. Sales and service keep me coming back. I’m on my 3rd lease there for a reason. Johny Walker is my goto guy. my 3rd lease there for a reason. Johny Walker is my goto guy. More
by VW girl
Employees Worked With
Other Employees :
I didn’t do business with Evan, but he is a good dude too., Amanda Cruz
