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Coastal Volkswagen
Hanover, MA
1,534 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,534 reviews
January 28, 2022
I have purchased 4 cars from this dealership because of their sales, service and management staff. You can get a car at any dealership but its the service that closes the deal. We are a Coastal family for their sales, service and management staff. You can get a car at any dealership but its the service that closes the deal. We are a Coastal family for as long as we drive cars! More
by brianjje
Verified CustomerEmployees Worked With
Other Employees :
Ryan Getzinger, David Spellman
January 27, 2022
Stopped by to make an appointment spoke with the young man at the desk he told me to pull my car in checked my problem and was able to fit my car in to rotate the tires. A very pleasant experience. Thank man at the desk he told me to pull my car in checked my problem and was able to fit my car in to rotate the tires. A very pleasant experience. Thank you More
by jacpage
Employees Worked With
Young man at service desk
January 26, 2022
Always a pleasure to visit Coastal Volkswagen. The Service Department is top-notch, and I never have a very long wait. Evan in Sales always remembers me when I pop in. Makes me feel like an old friend Service Department is top-notch, and I never have a very long wait. Evan in Sales always remembers me when I pop in. Makes me feel like an old friend. That's probably why we've done three deals together...so far! More
by marke
January 25, 2022
Staff and management were very helpful and supportive. My sales person Lance went out of his way to make me feel supported. sales person Lance went out of his way to make me feel supported. More
by bob.gallagher3352
January 25, 2022
I don’t know the name of the man who did my intake but he is fabulous. Any time I have come for service he is so kind and explains everything to me thoroughly. is fabulous. Any time I have come for service he is so kind and explains everything to me thoroughly. More
by tnehiley
Employees Worked With
Bruce Stenberg
January 25, 2022
Johnny Walker helped determine the value of my car. He’s fast, honest, and disarming. I would certainly work with him again. Thank you. fast, honest, and disarming. I would certainly work with him again. Thank you. More
by pserpico4
Employees Worked With
January 24, 2022
Everyone was friendly efficient and responsive to our questions and concerns. The sales person was super attentive and they completed the the whole process within the time frame they committed to. questions and concerns. The sales person was super attentive and they completed the the whole process within the time frame they committed to. More
by mollibrowne9
Employees Worked With
January 20, 2022
Was sold a car with no title. Had to undo purchase, loan, insurance, etc. Poor follow up from manager. They didnt care. Bad experience. Still receiving emails from Sirius as well, next on the list to cancel insurance, etc. Poor follow up from manager. They didnt care. Bad experience. Still receiving emails from Sirius as well, next on the list to cancel More
by thurlburt15
January 19, 2022
The customer service was great, and attentive to my needs. They really took the time to ensure all my concerns were addressed. I very much appreciated their assistance. needs. They really took the time to ensure all my concerns were addressed. I very much appreciated their assistance. More
by Ciriavqz
Employees Worked With
Bruce Stenberg
