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Coastal Volkswagen
Hanover, MA
1,515 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,515 reviews
August 21, 2024
We took my car in because the Bluetooth call feature would echo my voice to whoever I called. They said the sensor failed. Replaced the sensor. Then the next day, my fiancé called me and the echo co would echo my voice to whoever I called. They said the sensor failed. Replaced the sensor. Then the next day, my fiancé called me and the echo continued to happen whenever I would talk. It’s inconvenient that I have a Bluetooth equipped car yet I need to talk with my phone on speaker because the sensor continues to fail. I have numerous videos showing that the breaks squeak but your technicians “can’t replicate” the issue. How is it that I have video evidence of my breaks squeaking every single day and some how Coastal VW technicians don’t hear it? Not once did my breaks squeak prior to the replacement done by Coastal this year. This will be the 4th or 5th time my car has been in their shop since April. That’s a bit ridiculous for 2023 model. More
by richied93
Verified CustomerEmployees Worked With
Ryan Getzinger
August 14, 2024
John was a very responsive, respectful, and hardworking service advisor. He did an excellent job communicating and explaining the process for fixing my broken mirror. service advisor. He did an excellent job communicating and explaining the process for fixing my broken mirror. More
by Mar
Employees Worked With
John Hoffman
August 13, 2024
Great People and Great Service. our experience was amazing easy to deal with everyone at Coastal VW. Best place to purchase a vehicle, Coastal VW and Coastal Nissan our experience was amazing easy to deal with everyone at Coastal VW. Best place to purchase a vehicle, Coastal VW and Coastal Nissan More
by jfindley1
Employees Worked With
Other Employees :
Ryan Getzinger, David Spellman
August 10, 2024
Great experience! Johnny Walker was wonderful to work with. Would highly recommend to family and friends. Johnny Walker was wonderful to work with. Would highly recommend to family and friends. More
by missycoburn
Employees Worked With
August 10, 2024
Great service and staff. Smooth process purchasing vehicle and getting car with right specs. Would recommend Smooth process purchasing vehicle and getting car with right specs. Would recommend More
by jeder27
Employees Worked With
August 10, 2024
We love the German engineering of our first VW so we went back and bought another one. Evan worked tirelessly to find the perfect fit for our needs and budget. I would recommend him and the dealership to any back and bought another one. Evan worked tirelessly to find the perfect fit for our needs and budget. I would recommend him and the dealership to anyone who wants a quality car and transparency and honesty throughout the process. He knows everything about the vehicles there so finding the right fit for us was easy! I give him 5 stars! More
by peggylinn2617
Employees Worked With
Other Employees :
The financial services were a breeze with Greg.
