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Coastal Volkswagen
Hanover, MA
1,510 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,510 reviews
January 25, 2022
Staff and management were very helpful and supportive. My sales person Lance went out of his way to make me feel supported. sales person Lance went out of his way to make me feel supported. More
by bob.gallagher3352
Verified Customer
January 25, 2022
Johnny Walker helped determine the value of my car. He’s fast, honest, and disarming. I would certainly work with him again. Thank you. fast, honest, and disarming. I would certainly work with him again. Thank you. More
by pserpico4
Employees Worked With
January 25, 2022
I don’t know the name of the man who did my intake but he is fabulous. Any time I have come for service he is so kind and explains everything to me thoroughly. is fabulous. Any time I have come for service he is so kind and explains everything to me thoroughly. More
by tnehiley
Employees Worked With
Bruce Stenberg
January 24, 2022
Everyone was friendly efficient and responsive to our questions and concerns. The sales person was super attentive and they completed the the whole process within the time frame they committed to. questions and concerns. The sales person was super attentive and they completed the the whole process within the time frame they committed to. More
by mollibrowne9
Employees Worked With
January 20, 2022
Was sold a car with no title. Had to undo purchase, loan, insurance, etc. Poor follow up from manager. They didnt care. Bad experience. Still receiving emails from Sirius as well, next on the list to cancel insurance, etc. Poor follow up from manager. They didnt care. Bad experience. Still receiving emails from Sirius as well, next on the list to cancel More
by thurlburt15
January 19, 2022
The customer service was great, and attentive to my needs. They really took the time to ensure all my concerns were addressed. I very much appreciated their assistance. needs. They really took the time to ensure all my concerns were addressed. I very much appreciated their assistance. More
by Ciriavqz
Employees Worked With
Bruce Stenberg
January 17, 2022
Have had to take my 2021 atlas to the service center a couple of times due to factory errors. The coastal team has been fantastic both times and made sure to explain everything properly while fixing the i couple of times due to factory errors. The coastal team has been fantastic both times and made sure to explain everything properly while fixing the issues in a timely and professional manner. More
by jake.paschal95
Employees Worked With
Ryan Getzinger
January 16, 2022
Worked closely with Lance and he made our process easy and smooth. He answered any questions we had, and was more than willing to help with anything. I would come back to coastal VW just because of Lance. and smooth. He answered any questions we had, and was more than willing to help with anything. I would come back to coastal VW just because of Lance. More
by BS95
Employees Worked With
David Spellman, Lance Ward
January 14, 2022
I got a same day appointment before the snowstorm. They took good care of me and my car. The person who worked with me brought my attention to the fact I had 3 oil changes on the lease warranty! Who does took good care of me and my car. The person who worked with me brought my attention to the fact I had 3 oil changes on the lease warranty! Who does that? I just relocated to MA and Coastal VW is now where I’ll go. You should too! More
by Helenhope1411
Employees Worked With
Bruce Stenberg
