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Coastal Volkswagen

Hanover, MA

4.6
1,510 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,510 reviews

February 10, 2022

Lance Ward , Senior Client Advisor was very quick in contacting me about the arrival of a brand new Jetta--exactly what I wanted. He was very thorough in going over the car and always available to answe More

by GMSASSOC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, Lance Ward
February 10, 2022

extremely pleasant and helpful staff, Evan and amanda are fantastic! very great car buying experience More

by hannah.tarbox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz
February 09, 2022

Customer service was great at this dealership. The service staff were courteous, professional and helpful. More

by domino153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
February 08, 2022

Completed service within a reasonable time less than time originally given when i had arrived More

by PHELANCFP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominque, Ryan Getzinger
February 08, 2022

everyone and everything was great they fixed a starch and looks much better thank you More

by diane.burt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
February 08, 2022

Exceptional customer service! Friendly staff and they pay attention to detail! Easy in easy out. Fast service More

by kfg1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
February 07, 2022

They refused to price match a full synthetic oil change that I could have got down the road More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Getzinger, Bruce Stenberg
February 07, 2022

Everyone was very nice. The story kept changing, however, on what services my car needed and how long it would take. I ended up having to bring the car back several days later after waiting for a co More

by Krnmckna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks for your review. We regret that your new Taos required multiple visits to the shop. The issues that were identified were unrelated and, as can be the case with new models, quirky situations without readily available parts. We strive to deliver the best possible experience however occasionally there are circumstances beyond our control. We appreciate your business and look forward to seeing you at Coastal soon.

February 05, 2022

Stellar performance by Coastal VW they exceeded all expectations.. long time Subaru owner . Not any more!!!! More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger, David Spellman
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks Dave! We appreciate your business. Looking forward to seeing you again soon at Coastal.

February 04, 2022

I had a problem with the sunroof of my golfwagen. The problem was initially misdiagnosed by the team. However I went to service manager Ryan and he rectified the problem. Ryan was really professional More

by Pc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Feb 08, 2022 -

Coastal Volkswagen responded

Thanks for your review. We strive to deliver the best possible experience for our customers. Looking forward to seeing you again soon at Coastal.

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