Coastal Volkswagen
Hanover, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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The service center was the reason why I knew this was the dealership to purchase a new car from when the time arrived. The staff are very friendly, courteous, and patient. The sales team was able to find me dealership to purchase a new car from when the time arrived. The staff are very friendly, courteous, and patient. The sales team was able to find me a car to purchase, but things are different in a Post-pandemic world. I gave an excellent rating because they did provide me with the exact car I wanted. The interest rate was not factored into my rating. The finance manager did provide me a lower rate when I asked but the rate is still too high. This was not factored into my rating. More
Joe and Johnny made the process very easy and went above and beyond to find my exact car as it was not on the lot and beyond to find my exact car as it was not on the lot More
Everyone is very friendly! I am very pleased with the assistance I received from Coastal Volkswagen! I am very pleased with the assistance I received from Coastal Volkswagen! More
The car was dropped off with almost all warning lights on. The problem was diagnosed as faulty speed sensors. The speed sensors and front wheel bearings were replaced and the warning lights went. The only on. The problem was diagnosed as faulty speed sensors. The speed sensors and front wheel bearings were replaced and the warning lights went. The only issue is that now there is a very light squeal that is totally intermittent. I have yet to bring the vehicle back in to determine the cause of the squeal. More
Was not impressed with the overall quality and presentation of the car. Was not given a proper clean out found someone debit card covered in dog hair inbetween seats. Both key fob batteries died i presentation of the car. Was not given a proper clean out found someone debit card covered in dog hair inbetween seats. Both key fob batteries died in less than a year and the headlamps. These things should have been changed in my opinion. The radio was also broken when I purchased . Just very poor sloppy work from done More
Every person we encountered was professional and pleasant. Our salesperson, Johnnie Walker, was really great. We had other appointments to see other cars at other dealerships that day, but we cancel pleasant. Our salesperson, Johnnie Walker, was really great. We had other appointments to see other cars at other dealerships that day, but we canceled all of them because we just appreciated the vibe we got from Coastal. Excellent price and service and all-around excellence. More
We have enjoyed working with this dealership for several years. It’s not high pressure sales. years. It’s not high pressure sales. More
Always so professional and nice ! They go over and above to help you!Excellent prompt service !the service center keeps you updated of the status of your vehicle! They go over and above to help you!Excellent prompt service !the service center keeps you updated of the status of your vehicle! More