Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Coastal Volkswagen

Hanover, MA

Overview
Employees
Reviews
Vehicles
4.6
1,522 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
Contact Dealership
View Awards

1 Saturn Drive

Hanover, MA

02339

Directions

By Type

Showing 1,522 reviews

November 09, 2022

Very good service. Professional, courteous. On time. We purchased our car at a different dealership but your location is much close to our home so more convenient for t More

by tfitzgerald3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Report | Print
Nov 09, 2022 -

Coastal Volkswagen responded

Thank you, for your review, We're glad you had a good experience , and hope to see you again soon at Coastal VW.

November 09, 2022

Great service, friendly attitude! Evan was easy to get in touch with to answer all my questions related to the process. More

by Charlotte
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, David Spellman
Report | Print
Nov 10, 2022 -

Coastal Volkswagen responded

Thank you Charlotte, for your review, We appreciate your kind words and look forward to seeing you again at Coastal VW soon.

November 09, 2022

from moment I walked in initially, to when I returned for serve staff was great entire process. greeted me, kept me aware of what was happening, assisted me in waiting area which super nice. offered to talk More

by aliseptember
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : every staff was great so far , Bruce Stenberg
Report | Print
Nov 09, 2022 -

Coastal Volkswagen responded

Thank you Alise, for taking the time to share your review with our team, We're glad you had a good experience ,hope to see you again soon at Coastal VW.

November 05, 2022

Excellent customer service. Great communication and very knowledgeable technicians. I highly recommend coastal VW for all your service meds. More

by C_tim34Tbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 07, 2022 -

Coastal Volkswagen responded

Thank you Tim, for your positive review of our service department, We truly appreciate your business !!

November 05, 2022

The men & women in the service department made quick work on the alignment I had scheduled. Much appreciated. More

by HODING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 07, 2022 -

Coastal Volkswagen responded

Thank you for your review of our service department, We truly appreciate your business, looking forward to seeing you again !!

November 04, 2022

Evan was extremely helpful the whole time. He wasn't pushy at all and was very knowledgeable about the cars. I felt confident in the car I bought from him. More

by ninapillsbury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz
Report | Print
Nov 04, 2022 -

Coastal Volkswagen responded

Thank you Nina, for sharing your positive review, We're glad you had a good experience ,and hope to see you again soon.

November 02, 2022

Busy; not focused on customer experience; add-ons. Clean but noisy. Did not return my call. More

by bodhitracks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 03, 2022 -

Coastal Volkswagen responded

Hi - We are disappointed to read your review and would like to learn more about your experience. Could you please contact Ryan, Service manager, to address your concern? Thank you

November 01, 2022

Team was thorough, checked required under 140k and also what’s previously done so not needed. More

by dardinskip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 01, 2022 -

Coastal Volkswagen responded

Thank you for sharing your positive review with our service team , We look forward to seeing you again at Coastal VW.

October 30, 2022

I had 2 problems with my Jetta happen simultaneously called Bruce at Coastal and he had me come in immediately and about a half hour later my car was ready. No one can ask for faster or eternity service More

by LMARCARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Report | Print
Oct 31, 2022 -

Coastal Volkswagen responded

Thank you , so much for sharing your feedback with our team , and look forward to seeing you again at Coastal VW ..

October 27, 2022

The best dealership around. Very helpful staff in all departments. I will definitely recommend Evan for anyone shopping for a car! More

by Taramhayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, Ryan Getzinger, John Wyman, Bruce Stenberg
Report | Print
Oct 27, 2022 -

Coastal Volkswagen responded

Thank you Tara, We appreciate your kind words and look forward to seeing you again !! Enjoy your new car.

1
...
24
25
26
...
153