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Coastal Volkswagen

Hanover, MA

Overview
Employees
Reviews
Vehicles
4.6
1,509 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,509 reviews

November 05, 2022

Excellent customer service. Great communication and very knowledgeable technicians. I highly recommend coastal VW for all your service meds. More

by C_tim34Tbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
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Nov 07, 2022 -

Coastal Volkswagen responded

Thank you Tim, for your positive review of our service department, We truly appreciate your business !!

November 05, 2022

The men & women in the service department made quick work on the alignment I had scheduled. Much appreciated. More

by HODING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 07, 2022 -

Coastal Volkswagen responded

Thank you for your review of our service department, We truly appreciate your business, looking forward to seeing you again !!

November 04, 2022

Evan was extremely helpful the whole time. He wasn't pushy at all and was very knowledgeable about the cars. I felt confident in the car I bought from him. More

by ninapillsbury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz
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Nov 04, 2022 -

Coastal Volkswagen responded

Thank you Nina, for sharing your positive review, We're glad you had a good experience ,and hope to see you again soon.

November 02, 2022

Busy; not focused on customer experience; add-ons. Clean but noisy. Did not return my call. More

by bodhitracks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 03, 2022 -

Coastal Volkswagen responded

Hi - We are disappointed to read your review and would like to learn more about your experience. Could you please contact Ryan, Service manager, to address your concern? Thank you

November 01, 2022

Team was thorough, checked required under 140k and also what’s previously done so not needed. More

by dardinskip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 01, 2022 -

Coastal Volkswagen responded

Thank you for sharing your positive review with our service team , We look forward to seeing you again at Coastal VW.

October 30, 2022

I had 2 problems with my Jetta happen simultaneously called Bruce at Coastal and he had me come in immediately and about a half hour later my car was ready. No one can ask for faster or eternity service More

by LMARCARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Report | Print
Oct 31, 2022 -

Coastal Volkswagen responded

Thank you , so much for sharing your feedback with our team , and look forward to seeing you again at Coastal VW ..

October 27, 2022

The best dealership around. Very helpful staff in all departments. I will definitely recommend Evan for anyone shopping for a car! More

by Taramhayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, Ryan Getzinger, Bruce Stenberg
Report | Print
Oct 27, 2022 -

Coastal Volkswagen responded

Thank you Tara, We appreciate your kind words and look forward to seeing you again !! Enjoy your new car.

October 26, 2022

Great service ! ! No surprise’s when checking out kept me completely updated on service progress. Highly recommend!! More

by Nergnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Oct 26, 2022 -

Coastal Volkswagen responded

Thank you Nergnes, for sharing your feedback with our team at Coastal VW. !!

October 20, 2022

The service team was friendly and professional. The work was done quickly and I was in and out in about an hour. More

by codycats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Oct 21, 2022 -

Coastal Volkswagen responded

Thank you Cody, for sharing your feedback with our team at Coastal VW, looking forward to seeing you again.

October 18, 2022

Easy scheduling the appointment, quick service. Service staff is very professional. Nice and clean waiting area and showroom. More

by kfg1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Report | Print
Oct 19, 2022 -

Coastal Volkswagen responded

Thank you KFG, for providing us at Coastal VW with detailed feedback about our service, We look forward to seeing you again !!

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