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Coastal Volkswagen

Hanover, MA

Overview
Employees
Reviews
Vehicles
4.6
1,522 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,522 reviews

June 16, 2023

Wanted to charge me 5k to replace a turbo that wasn’t broken. Rip off More

by kimmy03824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Getzinger
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May 30, 2023

Excellent customer service! The dealership is always clean and service is always exceptional! I recommend Coast VW to all my friends and family. More

by dannismurf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, David Spellman, Bruce Stenberg
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May 30, 2023 -

Coastal Volkswagen responded

Thank you dannismurf11, for taking the time to share this positive review with our service team at Coastal VW.

May 30, 2023

Excellent service. Friendly and courteous staff. Answered all of my questions, and explained what items were covered under warranty. More

by carolfurey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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May 31, 2023 -

Coastal Volkswagen responded

Thank you carolfurey, for sharing your positive review with us at Coastal VW, We appreciate your business .

May 17, 2023

They were friendly and helpful, didn’t put too much pressure on me to buy, but worked to get me a price I was comfortable with. More

by quistl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
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May 17, 2023 -

Coastal Volkswagen responded

Thank you quistl, for sharing your feedback with Chris and our sales team at Coastal VW. We're glad you had a good experience and we look forward to seeing you again in future !!

May 17, 2023

Always found them to be prompt, efficient and timely, in the same fashion the Coastal Nissan dealership functions More

by erik.waal@gmail.com
Recommend Dealer
Yes
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May 17, 2023 -

Coastal Volkswagen responded

Thank you Eric, for sharing your positive feedback with our service team at Coastal Dealerships ,We truly appreciate your business and look forward to seeing you again soon!!

May 10, 2023

Bruce & team were very accommodating & able to get my car's brake job done within the time quoted, and without scheduling an appointment. More

by Lou
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg, Bruce Stenberg
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May 10, 2023 -

Coastal Volkswagen responded

Thank you Lou, We're glad you had a good experience working with Bruce and our service team , We truly appreciate your business at look forward to seeing you again at Coastal VW.

May 10, 2023

Easy to schedule an appointment and add an inspection sticker. Work completed on time. Thanks! More

by Amanda Hauck
Recommend Dealer
Yes
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May 10, 2023 -

Coastal Volkswagen responded

Thank you Amanda, for sharing your feedback with our service team at Coastal VW, we look forward to seeing you again !!

May 05, 2023

5 He was very personable. Had a great easy demeanor. This was the least painful car buying experience have had. He was a rockstar. And funny too!! More

by cbfabulous@gmail.com
Recommend Dealer
Yes
Employees Worked With
Johnny walker
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May 05, 2023 -

Coastal Volkswagen responded

Thank you cbfabulous@gmail.com, for your feedback , We're glad you had a good experience working with Johnny and our sales team at Coastal VW !!

May 03, 2023

Fast and efficient The experience was very fast and efficient. The wait area was nice and affordable me the opportunity to get some work done More

by joemorrissey4@gmail.com
Recommend Dealer
Yes
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May 03, 2023 -

Coastal Volkswagen responded

Thank you joemorrissey4@gmail.com, for sharing your feedback with our service team at Coastal VW, W e truly appreciate you business.

May 02, 2023

Didn’t know if there would be a loaner or not. Pretty big inconvenience. Need to penalize those who don’t return on time and have a better system for scheduling loaner cars. More

by Trentwalker23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Getzinger, Bruce Stenberg
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