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Coastal Volkswagen

Hanover, MA

Overview
Employees
Reviews
Vehicles
4.6
1,522 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,522 reviews

October 26, 2023

Very welcoming! The communication was thorough and clear. Highly recommend this location. Thank you Matt Ward! More

by Melo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Foulds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ward 5/5, John Wyman, David Spellman
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Oct 27, 2023 -

Coastal Volkswagen responded

Thank you Melo, for taking your time to sharing your feedback with Matt and our sales team at Coastal VW, We truly appreciate you business and look forward to seeing you again .

October 25, 2023

Johnnie Walker was great ! Would definitely recommend him, Joe was great and thank you Ron More

by b-fleury-
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Coastal Volkswagen responded

Thank you b-fleury, for taking the time to share your positive feedback with Johnny and our sales team at Coastal VW.

October 19, 2023

Fixed the issue Texted me when done No hassles Happy to have my car in tip top shape More

by ayentsch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
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Oct 19, 2023 -

Coastal Volkswagen responded

Thank you ayentsch, for sharing your feedback with Bruce and our team at Coastal VW.

October 16, 2023

The people who work in this dealership are always courteous and helpful. Appointments are easy to get and there is a pleasant waiting room if your visit isn’t going to take very long. They are thorou More

by joan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
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Oct 17, 2023 -

Coastal Volkswagen responded

Thank you joan3, for taking your time to share your feedback with Bruce and our team at Coastal VW, We truly appreciate your business.

October 16, 2023

Good customer service. Addressed my problem quickly and courteously. Thank you very much. My first time to your agency. I plan to return. More

by aspanglerj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Report | Print
Oct 17, 2023 -

Coastal Volkswagen responded

Thank you aspanglerj, for your review of our service team at Coastal VW , We're glad you had a good experience and we look forward to seeing you again.

October 06, 2023

This is the best dealership i have ever dealt with! Bruce was very accommodating and professional More

by mstjjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Foulds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, Ryan Getzinger, John Wyman, David Spellman, Bruce Stenberg
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Oct 09, 2023 -

Coastal Volkswagen responded

Thank you mstjjb, for sharing your positive review with our team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

September 28, 2023

Timely service, good communication with transparent pricing for all suggested service items. Convenient location and professional staff More

by stanwood53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Report | Print
Sep 28, 2023 -

Coastal Volkswagen responded

Thank you stanwood53, for sharing your positive feedback with Bruce and out team at Coastal VW, We truly appreciate your business and look forward to seeing you again in the future.

September 23, 2023

I was very disappointed. When my car broke down and needed repair at coastal I asked if I could get a loaner..”did u buy the car here”? Was the response, no I didn’t, so no l More

by glencappucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger, Bruce Stenberg
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September 21, 2023

Scheduling maintenance was easy using Mobil app. Service was quick and easy. The wait room was good, with coffee and tv. More

by mmje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Sep 21, 2023 -

Coastal Volkswagen responded

Thank you mmje, for taking your time to share your feedback with our team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

September 11, 2023

It is Always a Great customer service experience here. I would recommend to family and friends. More

by dannismurf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Spellman, Bruce Stenberg
Report | Print
Sep 11, 2023 -

Coastal Volkswagen responded

Thank you dannismurf11, for taking the time to share your feedback with us at Coastal VW, We truly appreciate your business and look forward to seeing your again !!

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