Coastal Volkswagen
Hanover, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I found the exact car I wanted and was signing papers in the same day! the same day! More
I appreciate walking into the dealership and being acknowledged. Every employee we encountered were knowledgeable and professional. The service department communicated what the issues were and made su acknowledged. Every employee we encountered were knowledgeable and professional. The service department communicated what the issues were and made sure we understood next steps. More
Evan was great to work with. He answered all our questions and did not pressure us at all. David was also very helpful in explaining the financing options. He answered all our questions and did not pressure us at all. David was also very helpful in explaining the financing options. More
I had a problem starting the car and it didn't happen when I was there at the shop. I tried the battery in the FOB And I still have the problem intermittently but not when I brought it in. Also my dipsti when I was there at the shop. I tried the battery in the FOB And I still have the problem intermittently but not when I brought it in. Also my dipstick is very hard to pull out, But it worked fairly well when I was there. He said it was supposed to be snug But it was a lot harder to pull than another cat was in the shop and I'm 66 years old I've never had one this hard to pull out In me at least a 100 cars that I have owned since I was 16 years old. And of course this also worked fairly well when I showed him. He was cooling it with his whole hand and then pushing down on the top of the engine to get it out, And I said why does it have a finger hole instead of a whole hand grip on the top of the dipstick, to which he had no answer When I showed him the other car in the shop could be easily pulled out with one finger he still tried to tell me it's normal. So I went home with no answers and no satisfaction. In the manual it asks us to Check the oil but when the engine is hot something swells up and makes it very difficult to pull the dipstick out without pulling the whole tube out which I've been charged twice by another dealer to replace And I think it's a defective Part. More
Joe Letorney was a real professional and the process of buying a hard to find model vert pleasant. buying a hard to find model vert pleasant. More
Evan was great to deal with. They made the process enjoyable. We’ve bought a vehicle at another Coastal dealership and have had great service there as well. They made the process enjoyable. We’ve bought a vehicle at another Coastal dealership and have had great service there as well. More
Quick and easy. They made sure they knew why I was there. My visit was a warranty oil change. Comfortable waiting area. Great place for VW service. They made sure they knew why I was there. My visit was a warranty oil change. Comfortable waiting area. Great place for VW service. More