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Coastal Volkswagen

Hanover, MA

Overview
Employees
Reviews
Vehicles
4.6
1,509 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,509 reviews

October 16, 2023

The people who work in this dealership are always courteous and helpful. Appointments are easy to get and there is a pleasant waiting room if your visit isn’t going to take very long. They are thorou More

by joan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
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Oct 17, 2023 -

Coastal Volkswagen responded

Thank you joan3, for taking your time to share your feedback with Bruce and our team at Coastal VW, We truly appreciate your business.

October 16, 2023

Good customer service. Addressed my problem quickly and courteously. Thank you very much. My first time to your agency. I plan to return. More

by aspanglerj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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Oct 17, 2023 -

Coastal Volkswagen responded

Thank you aspanglerj, for your review of our service team at Coastal VW , We're glad you had a good experience and we look forward to seeing you again.

October 06, 2023

This is the best dealership i have ever dealt with! Bruce was very accommodating and professional More

by mstjjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Foulds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, Ryan Getzinger, David Spellman, Bruce Stenberg
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Oct 09, 2023 -

Coastal Volkswagen responded

Thank you mstjjb, for sharing your positive review with our team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

September 28, 2023

Timely service, good communication with transparent pricing for all suggested service items. Convenient location and professional staff More

by stanwood53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Report | Print
Sep 28, 2023 -

Coastal Volkswagen responded

Thank you stanwood53, for sharing your positive feedback with Bruce and out team at Coastal VW, We truly appreciate your business and look forward to seeing you again in the future.

September 23, 2023

I was very disappointed. When my car broke down and needed repair at coastal I asked if I could get a loaner..”did u buy the car here”? Was the response, no I didn’t, so no l More

by glencappucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger, Bruce Stenberg
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September 21, 2023

Scheduling maintenance was easy using Mobil app. Service was quick and easy. The wait room was good, with coffee and tv. More

by mmje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Sep 21, 2023 -

Coastal Volkswagen responded

Thank you mmje, for taking your time to share your feedback with our team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

September 11, 2023

It is Always a Great customer service experience here. I would recommend to family and friends. More

by dannismurf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Spellman, Bruce Stenberg
Report | Print
Sep 11, 2023 -

Coastal Volkswagen responded

Thank you dannismurf11, for taking the time to share your feedback with us at Coastal VW, We truly appreciate your business and look forward to seeing your again !!

September 06, 2023

Dealing with Johnny Walker was the best experience I've ever had buying or leasing a car. More

by nbenelli
Recommend Dealer
Yes
Employees Worked With
David Spellman, David Spellman
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Sep 07, 2023 -

Coastal Volkswagen responded

Thank you nbenelli, for sharing your positive review with Johnny and Dave and our sales team at Coastal VW, We truly appreciate your business and look forward to working with you again .

September 02, 2023

Amazing experience, felt so comfortable, and couldn’t be happier with my purchase! Leaps and bounds better than my experience at other dealerships! More

by Eliteboat9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
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Sep 02, 2023 -

Eliteboat9 responded

Amazing experience, staff couldn’t be more helpful throughout the process!

September 01, 2023

Always have had a good experience when I bring my cars for service here, always professional and accommodating. More

by thebeachroses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
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