Coastal Volkswagen

Eben Gunnarson at Coastal VW of Hanover was truly exceptional in his attentiveness and willingness to assist me in the car buying process. This was my first car purchase and he guided me through the exceptional in his attentiveness and willingness to assist me in the car buying process. This was my first car purchase and he guided me through the process with grace and patience. Eben wasn't pushy and clearly cared more about getting me the right car, than his commission. I truly enjoyed my first car buying experience, and thanks to him I will most likely be a lifetime VW customer. This was my first personal purchase, and up until now I have been driving my parent's BMWs and Mercedes. I have to say Eben Gunnarson exhibited the kind of experience I have had at their high end dealerships, having more couth than some salesmen I experienced at BMW. He made me proud to be a VW owner. More

This dealer was extremely unhelpful. He made me feel like I was a waste of his time. This was by long and far the worst car shopping experience of my life. I hope this dealer gets fired. I am never r like I was a waste of his time. This was by long and far the worst car shopping experience of my life. I hope this dealer gets fired. I am never recommending this dealership to anyone. The selection of vehicles was also extremely limited. More

After much research we went in to look at a used vehicle but Ben was so friendly and informative, we wound up buying NEW!!! Vehicle was reasonably priced and good selection of diesel vehicles from VW led us but Ben was so friendly and informative, we wound up buying NEW!!! Vehicle was reasonably priced and good selection of diesel vehicles from VW led us to buy a new Jetta TDI! Definitely will buy another vehicle from them. More

I went to Coastal VW in Hanover to buy my first car. Dwight helped me find the exact car that I wanted and was very helpful and informative. He is very knowledgeable about cars and walked my parents an Dwight helped me find the exact car that I wanted and was very helpful and informative. He is very knowledgeable about cars and walked my parents and I through everything we needed/wanted to know. He was able to sell me the car for a great price and have a sunroof installed! Dwight and the sales manager (Sean) were able to make my first car purchase smooth. I would defiantly recommend Coastal VW and Dwight in Hanover to my friends and family! I love my new car!! Thank you! More

I originally started looking for a cc in brockton - the dealership was ok but phone calls were never returned, after deciding to stop by coastal in hanover things changed. Dwight was extremely helpful...l dealership was ok but phone calls were never returned, after deciding to stop by coastal in hanover things changed. Dwight was extremely helpful...let us take this car out for a test drive, all along telling us everything about this car...from front to rear.. he was very informative... after selling us on this Volkswagon, we continued on to speak with Sean Calles--- Sean worked with us to make an affordable deal and got us a great price on our trade... we left a deposit that night with hopes to pick up this car within a day or two as our exact car was coming from out of state - well, one day later Dwight called and said it was ready for pick up... he himself drove to pick up our new car... My car is 1 week old today and I absolutely love it.. would recommend this dealership to my friends and family, in particular Dwight and Sean -- they are both very friendly, helpful and informative -- I had a follow up phone call from Dwight making sure we were happy with our new purchase.... again, I would return here when we are ready to purchase another vehicle...!!!! Thanks again for making this a pleasant purchase! - The Flemings More

This has to be one of the best car buying experiences of my life. An extremely comfortable and pressure free environment. My salesman, Dwight Annese, was friendly, extremely knowledgeable, and listened to my life. An extremely comfortable and pressure free environment. My salesman, Dwight Annese, was friendly, extremely knowledgeable, and listened to my needs and put me into the car that was perfect for me (The new Passat). The car was ready for me when promised, and Dwight took the time to show me all the bells and whistles so that I can get the most out of my car. I would highly recommend Coastal Volkswagen, as well as the other dealerships under the same ownership. These people understand how to treat people, are extremely fair and honest, and have earned my trust and future business. If you are in the market for a Volkswagen, stop in and see Dwight. More

After searching online for an affordable, efficient vehicle on the smaller side that we could use both for everyday and that would work when bringing my daughter to college in Montreal with a standard vehicle on the smaller side that we could use both for everyday and that would work when bringing my daughter to college in Montreal with a standard footlocker, I found a Tiguan at this dealership. Not only was it a GREAT deal (~18000 for a gently used 2011 model with only 16500 miles on it, when the norm for this car was ~23000 and had MANY more miles on them), but when I called to make sure someone had not bought it, they held it for me until I was able to make it there since I was about 1 hour away. Despite the fact that they closed at 6 and we showed up around 5:20, they were happy to stay longer to show us the car, even let us test drive it, on the highway and everything. The staff was very friendly and accomodating, not putting any pressure on us to purchase the car, but simply informing us of all the features and the benefits of buying the car. Later, when signing the papers, the extra protection and warrenty options were just that - optional. The staff did not push us buy the extras, but let us decide as a family. During the test drive , the salesman, Dwight, also allowed my daughter to ride in the passenger seat so as to get a better feel for the car, rather than sitting htere for the test drive and accosting me with the car's features and reasons as to why I would buy the car. Overall, my family and I had a fantastic experience with this dealership and its personel and of course the product itself. Later, after returning home and checking the complementary CarFax report, we realized that the car had only been put up for sale by the dealership the day before! How fortunate we were to find such a perfect car - the right size, a great price for what it is, with such a low mileage - before it was snached up! A great experience after all is said and done, and I expect to have this VW for as long as possible (~forever) and that this will be the perfect car, just what we were looking for! I highly recommend this dealership to anyone interested in reliable, long-lasting, efficient, generally awesome driving machines! More

After shopping around for a couple weeks and being rejected and treated like a child, I finally found Coastal VW. I went in there pre-approved with a decent rate. After finding and test driving the rejected and treated like a child, I finally found Coastal VW. I went in there pre-approved with a decent rate. After finding and test driving the Tiguan I wanted, they made me feel good about everything involved with the sale. From my trade-in (with negative equity) to not jerking me around with the price of the vehicle I wanted. After initially agreeing on a deal rather quickly with Ben, I was then directed to the finance manager. She was able to find me a fantastic rate, and meet every desire I had. They were also very infant-friendly and over all really good people. Coastal VW made what I thought was going to be impossible (get out of a 4 year lease after 14 months), possible. I highly recommend anybody interested in a VW new or used to go through Coastal in Hanover, MA. After horrible experiences with another local VW dealer, and others dealerships, I had almost given up, and on my way to Coastal, almost turned around and just didn't worry about trying. I'm glad I ended up going and making this possible. I'm extremely happy and have nothing but good things to say about the staff at all levels in all departments. More

I was on the fence about leasing a car. I sat down with Ben over at Coastal VW and went over the pro's and cons. The big pro for me was that I was able to easily afford the lease payments of a new Jetta. M Ben over at Coastal VW and went over the pro's and cons. The big pro for me was that I was able to easily afford the lease payments of a new Jetta. My wife and I just had our first child and getting a low monthly payment on a spacious and reliable (not to mention attractive) car was very important. A few months ago owning a Jetta outright would have been a piece of cake, but now that daycare is on the horizon I have to be a little more careful with our finances. I can't say enough about the experience I had at Coastal. Ben is very personable guy who knows his car specs (some of which went over my head). I never felt like he was talking down to me or my wife. This is a quality dealership. I thought leasing a car was going to be a long arduous experience, I couldn't have been more wrong. More

Great dealership! Staff was friendly and helpful. The prices here can't be beat! I walked away extremely satisfied. I now own the car of my dreams. prices here can't be beat! I walked away extremely satisfied. I now own the car of my dreams. More