Coastal Volkswagen

Communication Had a follow-up question after I purchased a vehicle and they never responded despite multiple emails. I won't go back to this dealership. Update 4 Had a follow-up question after I purchased a vehicle and they never responded despite multiple emails. I won't go back to this dealership. Update 4/11/17: received a helpful call that mentioned the problem would be addressed within two weeks and that the lack of communication was due to an absence in the office. updating from 1 to 3 stars and will update again when the issue is fully resolved. Update: 4/15/17 Resolved fully. More

I have never had such a great experience when buying a car! I usually dread having to buy a car but Sarah Elsmore made the whole experience stress free! I thoroughly enjoyed working with her because she went a I usually dread having to buy a car but Sarah Elsmore made the whole experience stress free! I thoroughly enjoyed working with her because she went above and beyond to make this deal happen! I can't wait to buy my next car from Sarah! Forever grateful, Nancy Welch More

Excellent! I just got into a new lease and Sarah Elsmore was amazing! I couldn't be happier and would highly recommend to anyone. I went in on a Sunday to turn i I just got into a new lease and Sarah Elsmore was amazing! I couldn't be happier and would highly recommend to anyone. I went in on a Sunday to turn in a lease early and had the new Tiguan the next day...thanks to all who helped. More

Excellent Service! Coastal Volkswagen is the best! I have always received excellent service from Coastal when I brought my old Beetle in. I just recently bought a new ca Coastal Volkswagen is the best! I have always received excellent service from Coastal when I brought my old Beetle in. I just recently bought a new car and Coastal didn't disappoint. Sarah Elsmore was incredibly helpful, thoughtful, and patient as she assisted me with transitioning from my old Beetle to my new Jetta. He knowledge of the brand and the feature of each vehicle helped me to choose a vehicle.......and the process was so seamless, it was a great experience! More

Outstanding Golf Sportwagon I enjoyed the process of purchasing my 2016 Golf Spotwagon at a great price as a end of the year deal. Love the car and the gas mileage is better th I enjoyed the process of purchasing my 2016 Golf Spotwagon at a great price as a end of the year deal. Love the car and the gas mileage is better than advertised with the feedback provided by the monitor. Audi German quality at a VW price! Sarah and Paolo were outstanding! More

Great service! I had a wonderful experience at Coastal Volkeswagen! I went there originally to look at a pre-owned BMW X3, but while waiting I decided to test drive I had a wonderful experience at Coastal Volkeswagen! I went there originally to look at a pre-owned BMW X3, but while waiting I decided to test drive the VW Tiguan. I loved it! Way better than the BMW! I ended up buying the Tiguan. Jason was so helpful and sweet. He explained to me how everything worked and if I had any other questions after I left to give him a call. Buying a car can be so stressful, but Jason helped the process go as smoothly as possible. More

Great, Low-Pressure Dealership Last month I bought a used 2012 Mazda3 from Coastal and it was a very pleasant car-shopping experience. Terrence is a natural salesman - he let me tak Last month I bought a used 2012 Mazda3 from Coastal and it was a very pleasant car-shopping experience. Terrence is a natural salesman - he let me take the car on an extended test drive and was very humorous and personable. They were very understanding when we requested to take the car to an external maintenance shop to have it looked at before purchasing, even though their service shop kept the car in great condition. John also put no pressure on us when we denied all of the warranties available. I would definitely recommend this dealership. More

Awesome Awesome Dealership!! First time doing business here and I am a customer for life. Terrence was a great salesman. Low pressure, friendly, knowledgeable. The whole team work First time doing business here and I am a customer for life. Terrence was a great salesman. Low pressure, friendly, knowledgeable. The whole team worked hard to get me the car I wanted in the time frame I needed. Would recommend to anyone. Perfect size dealership!! More

Almost 5 stars Terrence was an awesome salesman. He made the whole transaction for my 2014 Golf pain-free and low pressure. I would definitely go there again. For su Terrence was an awesome salesman. He made the whole transaction for my 2014 Golf pain-free and low pressure. I would definitely go there again. For such a small lot the selection was really good and i was helped right away. The only reason I cant give 5 stars is because its been 6 days and they still haven't sent my registration over. But as far as the sales experience, it was great. Ask for Terrence, he's awesome! More

Pleasantly surprised, excellent service! I have been driving VW for almost 20 years and have purchased from 2 other local dealerships. Coastal by far exceeded my expectations and I will conti I have been driving VW for almost 20 years and have purchased from 2 other local dealerships. Coastal by far exceeded my expectations and I will continue to use them for all my service needs. I only wish I found them sooner! Special thanks to Terrence who was so helpful and knowledgeable. I would highly recommend them. Lori More