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Coastal Volkswagen
Hanover, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Evan was great! Evan was awesome-knowledgeable and polite. He helped me through multiple cars. I bought the car I wanted, and he helped me though the whole process. Evan was awesome-knowledgeable and polite. He helped me through multiple cars. I bought the car I wanted, and he helped me though the whole process. More
Great Delearship, Great Experience The vehicle purchased was bought sight unseen from the delearship. The people and organization were great and I am very please! The product was shippe The vehicle purchased was bought sight unseen from the delearship. The people and organization were great and I am very please! The product was shipped and when received it was as "represented" (photo's good and bad) with no surprises. I would recommend this organization to anyone without hesitation. More
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Matt Smith is the best !!! Last week I purchased a 2017 VW Golf Alltrack. Matt Smith was my sales person. He also helped my daughter with her purchase of a Tiguan on the same da Last week I purchased a 2017 VW Golf Alltrack. Matt Smith was my sales person. He also helped my daughter with her purchase of a Tiguan on the same day. What a great guy, professional , calm and patient. He made the experience so easy and took much time showing me all the “bells and whistles”. Matt said that he is just a phone call away, if I had any more questions. 4 days later, I went back and he helped adjust my seat and steering wheel. I highly recommend Matt Smith. More
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The new Tiguan I worked with Matthew Smith and I had a great experience. I came to Coastal just looking and left there purchasing a 2019 Tiguan. I felt very comforta I worked with Matthew Smith and I had a great experience. I came to Coastal just looking and left there purchasing a 2019 Tiguan. I felt very comfortable, never pressured and the team was super helpful. Loving the new car and appreciate the customer service! More
Service Experience The staff at Coastal Volkswagen are excellent and truly put the customer first. Ryan took great care to review information in detail with me that I h The staff at Coastal Volkswagen are excellent and truly put the customer first. Ryan took great care to review information in detail with me that I had questions about. By far the best car dealer I have brought my car to for service. More
Very nice and didn’t force me to buy anything I didn’t want When I walked into the lot I was met by Chris Ryan who asked me what I was looking for . I told him my price range and he immediately starting to loo When I walked into the lot I was met by Chris Ryan who asked me what I was looking for . I told him my price range and he immediately starting to look the cars up for me . Not once did he show me anything above my range or pressure me to look at them . Very nice not to be pressured into something I didn’t want or could afford. He even called his other dealership to see if they had anything for me. I left with a new car and a good experience. More
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Great, easy and fast experience I decided to go to Coastal VW based on their selection of used TDI Jetta Sport wagons. They had the most to choose from and based on online research, I decided to go to Coastal VW based on their selection of used TDI Jetta Sport wagons. They had the most to choose from and based on online research, the best pricing. My family and I went to the dealership on a Saturday afternoon and within a few hours test drove several wagons and signed paperwork. We worked with Matt Smith who never made us feel pressured, answered all of our questions and was very easy going. Overall a great experience. More
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Great Experience! The staff at Coastal Volkswagen were friendly and very knowledgable. Richard had every answer to my in-depth questions about the Atlas. Highly recomm The staff at Coastal Volkswagen were friendly and very knowledgable. Richard had every answer to my in-depth questions about the Atlas. Highly recommend this dealership to anyone considering a Volkswagen. More
Matt, down to earth salesman & Melissa The Heart of Coastal I found working with Matt to be an extremely positive experience. Things had been running late & he insisted that it was no problem working after hour I found working with Matt to be an extremely positive experience. Things had been running late & he insisted that it was no problem working after hours with me. This illustrated his commitment to getting the deal done & keeping my travel time from NH at a minimum. His disposition may have been the highlight of everything. He has no chip on his shoulder or overbearing ego whatsoever. Everyone there from management, Shawn in particularwith his upfront approach & knowledge base, to finance was very respectful & helpful. If you want an awesome EPA updated TDI CPO Volkswagen come see these guys at Coastal VW. I have found it absolutely necessary to add a follow up review of the finalization process handling my trade-in & getting my TDI Wagen. Melissa was in a position, through extenuating circumstances, having to take over finalizing my deal. She not only juggled multiple other customers but also remained calm & focused with my deal. Nothing short of a talented multi-tasker. But here is where she absolutely shined & made my day. Melissa was so incredibly caring & compassionate. She made sure I not only understood the deal but that I was comfortable with it. She took the time to get to know me not just as a customer but as a man, a husband, and a caregiver for a loved one. I genuinely felt I gained a friend not just a Volkswagen. This was the best experience I ever had purchasing a vehicle....without exception! Melissa is top at Coastal VW. More
Wonderful service with no appointment! I am a longtime Coastal customer. The tire light came on during a long trip and I needed to be sure nothing was wrong. The service dept took me firs I am a longtime Coastal customer. The tire light came on during a long trip and I needed to be sure nothing was wrong. The service dept took me first thing in the morning. They checked everything out and sent me on my way! More