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Coastal Volkswagen

Hanover, MA

Overview
Employees
Reviews
Vehicles
4.6
1,516 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,516 reviews

January 29, 2024

I was looking for a car as quick as possible and Chris Made the process easy and straightforward. It was a great experience More

by Mfychef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
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Jan 30, 2024 -

Coastal Volkswagen responded

Thank you Mfychef, for sharing your feedback with Chris and our team at Coastal VW.

January 27, 2024

Service took me early, then help with a problem they diagnosed right there I wasn't aware of. Great people to deal with More

by darkknight22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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Jan 29, 2024 -

Coastal Volkswagen responded

Thank you darknight22, for sharing your experience with our team at Coastal VW. We truly appreciate your business !!

January 25, 2024

The employees were kind and courteous. This survey is annoying, but Coastal employees are quality employees More

by deltamom678
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Ryan Getzinger
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Jan 26, 2024 -

Coastal Volkswagen responded

Thank you deltamom678, for you positive feedback of our team at Coastal VW, We truly appreciate you taking your time to share your experience with us.

January 25, 2024

The ease of buying my new Tiguan was amazing. Johnny Walker was extremely knowledgeable and accommodating and David Spellman was very friendly More

by Nicole.oconnor44
Recommend Dealer
Yes
Employees Worked With
David Spellman, David Spellman
Report | Print
Jan 26, 2024 -

Coastal Volkswagen responded

Thank you Nicole.oconnor44, for sharing your positive feedback with Johnny and Dave and our team at Coastal VW, We're glad you had a good experience and look forward to seeing you again.

January 24, 2024

Very great experience the whole staff was very professional everyone there was trying to help me with any questions More

by Daddiecocorp
Recommend Dealer
Yes
Employees Worked With
Johnny Walker and John Wyman
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Jan 25, 2024 -

Coastal Volkswagen responded

Thank you Daddiecocorp, We're glad you had a good experience working with Johnny and John, We truly appreciate your business and look forward to seeing you again at Coastal VW.

January 24, 2024

Came for scheduled service with appointment The appointment was for oil change at 1pm, vehicle wasn't finished until almost 3 which seems long for scheduled visit and waiting on site. Good otherwis More

by MARKD20000
Recommend Dealer
Yes
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Jan 25, 2024 -

Coastal Volkswagen responded

Thank you MARKD20000, For sharing your experience with us at Coastal VW, We truly appreciate your feedback and business and look forward to working with you again .

January 19, 2024

Great and smooth experience. Very happy with my VW purchase. Highly recommend. Thanks guys! Cris More

by Cris
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
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Jan 19, 2024 -

Coastal Volkswagen responded

Thank you Cris, for sharing your positive review with Evan and our sales team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

January 19, 2024

I took my car in to have a simple part replaced and this has been a two month process and the parts still have not come in. More

by Mamab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Getzinger, Bruce Stenberg
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Jan 19, 2024 -

Coastal Volkswagen responded

We are disappointed to see this review. The production of parts outside of our capabilities but we have escalated all backordered parts to the highest level with the manufacturer. We'd be happy to determine the current status if you'd like to contact us in the service department.

January 18, 2024

Coastal has been great for sales and service. The only dealer I have ever bought two cars from. More

by Gordon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
Report | Print
Jan 18, 2024 -

Coastal Volkswagen responded

Thank you Gordon, for taking your time to share your feedback with our team at Coastal VW, We count ourselves lucky to have such a valuable customer like you. Enjoy your new car !!

January 17, 2024

Excellent fast and friendly service. Went in on a pre-holiday slow day and my card was serviced within 2 hours! More

by dmeffan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hoffman, Ryan Getzinger, Bruce Stenberg
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Jan 18, 2024 -

Coastal Volkswagen responded

Thank you dmeffan, For sharing your experience with our service team at Coastal VW.

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