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Coastal Volkswagen

Hanover, MA

Overview
Employees
Reviews
Vehicles
4.6
1,509 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,509 reviews

January 19, 2024

I took my car in to have a simple part replaced and this has been a two month process and the parts still have not come in. More

by Mamab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Getzinger, Bruce Stenberg
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Jan 19, 2024 -

Coastal Volkswagen responded

We are disappointed to see this review. The production of parts outside of our capabilities but we have escalated all backordered parts to the highest level with the manufacturer. We'd be happy to determine the current status if you'd like to contact us in the service department.

January 18, 2024

Coastal has been great for sales and service. The only dealer I have ever bought two cars from. More

by Gordon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
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Jan 18, 2024 -

Coastal Volkswagen responded

Thank you Gordon, for taking your time to share your feedback with our team at Coastal VW, We count ourselves lucky to have such a valuable customer like you. Enjoy your new car !!

January 17, 2024

Excellent fast and friendly service. Went in on a pre-holiday slow day and my card was serviced within 2 hours! More

by dmeffan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hoffman, Ryan Getzinger, Bruce Stenberg
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Jan 18, 2024 -

Coastal Volkswagen responded

Thank you dmeffan, For sharing your experience with our service team at Coastal VW.

January 17, 2024

Great people and a pleasure to work with! Even was awesome and easy to work with from start to finish. More

by brianrn7
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger, David Spellman
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Jan 18, 2024 -

Coastal Volkswagen responded

Thank you brianrn7, for sharing your experience with Evan and our sales team at Coastal VW, We truly appreciate your business .

January 17, 2024

Excellent service from everyone, especially from the initial call to service with Donna. Thank you More

by murfsurf4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Report | Print
Jan 18, 2024 -

Coastal Volkswagen responded

Thank you murfsurf4, We're glad your had a good experience with our team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

January 17, 2024

Fast and consistent service ! I like the coupons in the mail that make it easy to chose Coastal plus they're close More

by gmarr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
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Jan 18, 2024 -

Coastal Volkswagen responded

Thank you gmarr0, For sharing your feedback with our service team at Coastal VW, We truly appreciate your business.

January 17, 2024

very nice people, quick and reliable, i enjoy my experience taking my car to be serviced More

by austingaenicke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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Jan 18, 2024 -

Coastal Volkswagen responded

Thank you austingaenicke, for your feedback of our team at Coastal VW, We look forward to seeing you again in the future.

January 10, 2024

Best service, fit me right in for an oil change. Donna and all the guys are the best!!! More

by MCHUAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Foulds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Coastal Volkswagen responded

Thank you MCHUAN09, We're glad you had a good experience working with our team at Coastal VW, We look forward to seeing you again soon.

January 10, 2024

I have recently moved to Massachusetts and this dealership is amazing . Great customer service and fast work ! John Hoffman is so nice and always helpful More

by elenahadoulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hoffman
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Jan 10, 2024 -

Coastal Volkswagen responded

Thank you elenahadoulis, for taking your time to share your feedback with John and our team at Coastal VW, We're glad you had a good experience and we look forward to seeing you again .

December 18, 2023

Poor customer service! Make sure you have a mechanic look under car before you buy!! Won't help pay the cost of any files that need to be done, even if it's less than a wee More

by tootyfrooty12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Letorney
1.0
This rating includes all reviews, with more weight given to recent reviews.
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