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Coastal Volkswagen
Hanover, MA
1,548 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,548 reviews
September 03, 2025
Great experience. The sales staff and Johhny were great, informative, and professional making the buying experience straightforward and simple. The sales staff and Johhny were great, informative, and professional making the buying experience straightforward and simple. More
by zlaflash
Verified Customer
August 29, 2025
Excellent Service all around. Our sales associate was Johnny Walker who was great. He made the whole process of buying a car easy and pretty seamless from start to finish. We had Our sales associate was Johnny Walker who was great. He made the whole process of buying a car easy and pretty seamless from start to finish. We had a light come on and their service department made the appointment at our convenience had a tire sensor replaced and out the door in just under an hour. 10/10 recommend. More
by msmedeiros024
August 20, 2025
I just finished writing a very lengthy and super positive review on Coastal's website which I was unable to cut and paste here. Long story short, Evan is an excellent salesman and Greg found us a great auto review on Coastal's website which I was unable to cut and paste here. Long story short, Evan is an excellent salesman and Greg found us a great auto loan rate. They are both really nice people. They are very personable and a joy to work with. We are 100% happy with Coastal Volkswagen. We had an excellent experience there. More
by Ted Shanahan
August 20, 2025
Really easy and enjoyable sales experience. Evan knew his stuff and exceeded expectations. If you're in the market for a vehicle purchase, head over to Coastal for a no pressure purchase. Evan knew his stuff and exceeded expectations. If you're in the market for a vehicle purchase, head over to Coastal for a no pressure purchase. More
by dr.roberts221
Employees Worked With
August 20, 2025
Johnny Walker has sold me my last two cars and is wonderful, always easy process wonderful, always easy process More
by mccabe0
August 13, 2025
Service department is under investigation for predatory pricing. Hourly rate posted is not the price they charge you. Make sure you look at the price and break down the labor cost before the work is done. pricing. Hourly rate posted is not the price they charge you. Make sure you look at the price and break down the labor cost before the work is done. No customer service, was told the service manager is “unavailable”. More
by muzz2783
Employees Worked With
Not listed
July 16, 2025
Bought a used car from the dealership and had some issues. After some escalation, Matt the GM and Joe the Sales Mgr helped resolve the issue. I appreciate wanting to make things right for the custom issues. After some escalation, Matt the GM and Joe the Sales Mgr helped resolve the issue. I appreciate wanting to make things right for the customer in this instance. More
by pisanid
July 04, 2025
courteous helpful and will help asnut pertains to service and price. strongly recommend this dealership and price. strongly recommend this dealership More
by Erinandsteve
July 02, 2025
Johnny Walker was excellent-not pushy made it a very good buying experience. Greg was very good as well regarding the finalizing of the purchase buying experience. Greg was very good as well regarding the finalizing of the purchase More
by BJCKNC00
June 29, 2025
We had a great experience with Coastal VW - we will buy our next VW there too! our next VW there too! More
by derek70
Employees Worked With
