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Coastal Volkswagen
Hanover, MA
1,509 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,509 reviews
November 13, 2024
Very clean presentable environment. Sales people very helpful and friendly. Follow up was very good Sales people very helpful and friendly. Follow up was very good More
by daleytara
Verified Customer
November 09, 2024
The salesman was great. I’d like the vehicle. The process to get the paperwork done was terrible. Took three hours and I almost walked out a couple times. I’d like the vehicle. The process to get the paperwork done was terrible. Took three hours and I almost walked out a couple times. More
by tonyadams17
Employees Worked With
October 26, 2024
Very happy with the Atlas and the entire process with Coastal VW and Johnny Walker Coastal VW and Johnny Walker More
by steveb30
October 18, 2024
I purchased a new 2019 Golf R and have been having it serviced at Coastal since new. Whenever I am there I always "catch up" with John Wyman and Chris Ryan who I dealt with in 2019. They are always very serviced at Coastal since new. Whenever I am there I always "catch up" with John Wyman and Chris Ryan who I dealt with in 2019. They are always very personal and professional. I had since met Johnny Walker at my service last year. This month I was at the dealership for an oil change when I started talking with John and next thing I know I am purchasing a 2024 Volkswagen Atlas, Peak Edition. Johnny was my sales associate and Joe assisted as well. The Atlas checked off all of my boxes that I have been wanting and Coastal staff made it easy to make the move. I am always impressed that Coastal keeps its staff, it must be because they are treated well. I would highly recommend Coastal Volkswagen sales and service. More
by Djavery
October 07, 2024
Working with Coastal VW was a great experience. Their pricing was great and its clear that they are NOT just interested in the sale, but in earning a customer. Can not say enough goo things about Their pricing was great and its clear that they are NOT just interested in the sale, but in earning a customer. Can not say enough goo things about them! More
by dbrady6
Employees Worked With
October 06, 2024
Well trained, professional and clean operation. Took delivery of a pre owned car so just got a sticker. No needed service. Took delivery of a pre owned car so just got a sticker. No needed service. More
by RAY.LEVIN
October 04, 2024
Excellent customer service! Detailed report explained & all questions answered thoroughly. Would recommend that others use Coastal Detailed report explained & all questions answered thoroughly. Would recommend that others use Coastal More
by gillyfam4
Employees Worked With
Ryan Getzinger
October 04, 2024
Coastal VW was wonderful to work with towards leasing a new car. Their prices were the best I found in my area. The sales people, the sales manager and the business manager were all friendly, helpful witho new car. Their prices were the best I found in my area. The sales people, the sales manager and the business manager were all friendly, helpful without being pushy, and knowledgeable. I expect to be a loyal customer long after this lease ends and I will be recommending them to anyone who needs to buy or lease a car. More
by deliaweikert
October 01, 2024
Easy check in though staff did not communicate with me to update status or progress during the day. I needed to request information several times update status or progress during the day. I needed to request information several times More
by mzaccaria7
Employees Worked With
Ryan Getzinger
September 26, 2024
I use to love this place until I had to spend $2200 on fixing the same check engine light issues with the exact same parts only 11 months apart. It wasn’t covered on the warranty of repair work and as a l fixing the same check engine light issues with the exact same parts only 11 months apart. It wasn’t covered on the warranty of repair work and as a long time loyal customer I have to start to look elsewhere for service and different make vehicle. Makes you wonder if it’s a VW money making scam. A friend of mine with the same VW had the exact same issue. More
by J
Employees Worked With
Ryan Getzinger
