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This rating includes all service center reviews, with more weight given to recent reviews.
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583 Reviews of Coastal Nissan - Service Center
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August 25, 2024
Best with service. Whenever a issue, it is taken care of in a timely fashion. Whenever a issue, it is taken care of in a timely fashion. More
by dpo10
Verified CustomerEmployees Worked With
August 25, 2024
As always the service staff was a pleasure to deal with! Pleasantly surprised at how quick the service was completed! On the downside, disappointed to find the part (for a recall) that was supposedly order Pleasantly surprised at how quick the service was completed! On the downside, disappointed to find the part (for a recall) that was supposedly ordered the beginning of May, was never ordered. More
by jghd77
Employees Worked With
August 23, 2024
I am on my 3rd lease from same dealership so that has to tell you something ! tell you something ! More
by rbennett449
Employees Worked With
August 23, 2024
George was very easy to work with, professional and friendly. The work was done efficiently and correctly. friendly. The work was done efficiently and correctly. More
by crewguy
Employees Worked With
August 17, 2024
Excellent service. excellent communication. Estimated time was right on. Friendly and professional staff. I recommend Coastal to other people excellent communication. Estimated time was right on. Friendly and professional staff. I recommend Coastal to other people More
by jpillard
August 12, 2024
I got good service and a lot of help while purchasing my first car and everything was ready and good to go when I came to pick up my car 5 star first car and everything was ready and good to go when I came to pick up my car 5 star More
by almeida.jeanjacques1977
Employees Worked With
August 12, 2024
Went in for my 1st Service Maintenance with them for my 2023 vehicle which entailed oil change/filters and rotation of the tires, which I paid for (as I had an oil change on them for my leased vehicle). A 2023 vehicle which entailed oil change/filters and rotation of the tires, which I paid for (as I had an oil change on them for my leased vehicle). A week later following the maintenance I went to check my tires out of curiosity to see if they were indeed changed, and was genuinely surprised that they were not rotated, considering it took over two and a half hours for the oil change/filter/“tire rotation” and 2 minor interior concerns I’ve been having with my car. Sent an email to Tim Root the service manager a day after he sent a follow up email asking if everything was completed. Sad to say it wasn’t and they still charged me for it. Still awaiting a response email back, if not, will be calling the service department to find a solution to this unnecessary problem. - UPDATE: Service manager Tim Root called me to resolve this situation and rotation of tires was done and corrected on the same day by them. More
by matt
Employees Worked With
Dave Tourigny, Tim Root
August 10, 2024
George is the best always greetsyou with a smile. He understands what the problem is Aand gives an accurate estimate and time to repair. He understands what the problem is Aand gives an accurate estimate and time to repair. More
by sunreylady
Employees Worked With
August 10, 2024
Coastal Nissan all staff is very helpful and provide excellent customer service. I have been leasing and servicing my vehicles for 15 years. excellent customer service. I have been leasing and servicing my vehicles for 15 years. More
by bonniehogan40
Employees Worked With
Other Employees :
Dave Tourigny 5 Stars, Steve Delaney, Richard Grant
August 10, 2024
Very professional and accommodating. Service is prompt and thorough. Everyone is friendly and courteous. Always greet you with a smile. Service is prompt and thorough. Everyone is friendly and courteous. Always greet you with a smile. More
by gears
