Coastal Nissan

This is the second car I've bought from Coastal, and both experiences have been very easy. I have dealt with Tommy both times, and on both occasions he has come through for me. All I had to do was call up an experiences have been very easy. I have dealt with Tommy both times, and on both occasions he has come through for me. All I had to do was call up and tell him what I wanted, and he worked with me to find the car I wanted and helped until it was in my price range. Overall, I am very satisfied with the service I got from Coastal, and should I ever need another car, I will go back again and again. More

the service department at coastal nissan are very dishonest,they will ask you several times to buy service items even though you decline,the service manager by the nam of macie,called me 2 times to s dishonest,they will ask you several times to buy service items even though you decline,the service manager by the nam of macie,called me 2 times to say he would give me discounts and rental cars,i told him no,,,and i asked him to stop calling and bothering me,,,this never use to happen in the past,,he seems to be new and likes to pressure you to buy !! i will not be going back there anymore to service my car. More

i hate buying cars, have never owned a new car in my life. my wife wanted a convertible,kids gone, its time. she found a number of toyota solara's around the country and i was willing to fly to buy. she life. my wife wanted a convertible,kids gone, its time. she found a number of toyota solara's around the country and i was willing to fly to buy. she found a 2007 at this dealership, on line, nogotiated with them, setteled on a price over the phone, wired a deposit, next day flew from Phila to Mass, took a bus to a "park and ride", they picked me up, finilized the deal and within 4 hours was driving back to my home in NC in my "new" 2007 toyota convertible solara. the car is beautiful, Nate was fantastic, Lindsey in finiance was great to work with. overall i'd have to say it was a home run. More

eThis was the best car buying experience I have ever had. My initial impression of the dealership was that it was a comfortable, clean environment. Reception was welcoming and friendly. I was quickly intro My initial impression of the dealership was that it was a comfortable, clean environment. Reception was welcoming and friendly. I was quickly introduced to my sales person, Nate Billings. He had a great energy without being too assertive. He was considerate of my needs and asked all the right questions. He was attentive and thoughtful and covered all the details. He treated me with respect and professionalism but also with a very approachable demeanor. In a word, he was TERRIFIC ! Once I chose a vehicle he took extra time to be sure I understood all the bells and whistles - he even came in on his day off because it was the day I was picking up my car --- that is OUTSTANDING service ! I really can;t say enough good things about Nate & Coastal Nissan -- I will continue to sing thier praises to anyone I know who in the market for a vehicle More

I was very pleased in dealing with Joe. He was very knowledgeable and easy to work with. If I could have dealt only with Joe, I would have rated everything excellent. But......... The floor manager h knowledgeable and easy to work with. If I could have dealt only with Joe, I would have rated everything excellent. But......... The floor manager happened to be standing nearby and inserted himself into the process creating some unnecessary pressure, when Joe and I were doing just fine. And I didn't like the sales pressure from Sean to purchase the additional service contracts. More

It has been quite a while since I purchase a vehicle and fortunately the experience was painless with exception of pressure by upper management when we were trying to settle on the final price & Trade-in va fortunately the experience was painless with exception of pressure by upper management when we were trying to settle on the final price & Trade-in value, not too pleasant. However, eventually the out come was positive. The other negative was the the time it took to complete the entire process, I was there around noon on Sunday and did not leave till 4:30ish.. Nearly 5 hours. Yikes. Its like going to the dentist, painful at first then always end in a good note. I will definitely recommend Coastal Nissan to my friends and families if they too decide to leave Acura for Nissan. More

The experience was generally positive. After checking local dealers, Joe-the Coastal salesman- was the most informative. He knows Nissans, explains them well, and has a pleasant manner. Unfortunately set local dealers, Joe-the Coastal salesman- was the most informative. He knows Nissans, explains them well, and has a pleasant manner. Unfortunately settling on a car price + trade-in produced strong pressure from upper management- not pleasant. If you don't buy a new car frequently, be prepared! Very slow paperwork. During two visits it took close to 5 hours to complete, including new plates- mostly while we sat there or looked at the cars! I would have preferred to have it done and just show up when it was ready. Not sure that's an option... More

Overall very good experience. Shawn is new at selling cars but he did a great job. I really wanted to buy a car from him and I'm glad I did! My only glitch was that he was not available when I picked up cars but he did a great job. I really wanted to buy a car from him and I'm glad I did! My only glitch was that he was not available when I picked up my car and I did not get the same quality of service from the person who delivered the car to me. Shawn has stayed in contact wirh me after I picked up my car to make sure the glitches were solved and they were. I would definitely recommend Shawn and coastal Nissan to family and friends who are in the market for a car. More

Our salesman Ben Webber was very friendly and welcoming. He was not the typical pushy salesman just trying to make a sale. He took the time to find out our needs and did what he could to make what we were l He was not the typical pushy salesman just trying to make a sale. He took the time to find out our needs and did what he could to make what we were looking for possible. And once the deal was done, he made sure the rest of the process went smoothly. I would have no hesitation purchasing another car from Ben. Satisfied Customer, -Jared Messier More

Our family had been long term loyal customers of a local Chevy dealership in our town, which had to cut it's ties GM a few years ago. As much as we were looking for a replacement vehicle for our high mileag Chevy dealership in our town, which had to cut it's ties GM a few years ago. As much as we were looking for a replacement vehicle for our high mileage SUV, we were also on the search for a new dealership that we could develop a trusting, long term relationship for sales and service. After some disappointing interactions with other dealers, I was extremely pleased by the professionalism, courtesy and coordination among the staff at Coastal's Norwell and Cohasett facilities. I stopped by the Norwell showroom in July 31 without an appointment and was warmly greeted by Marcel Boule. Marcel took the time and asked the right questions to get a solid handle on what we were looking for (vehicle and professional / courteous service). He quickly located a Pathfinder that suited our needs at the Cohasett showroom, and after a short round trip we had our vehicle back in Norwell. Traditionally, the sticky part of any vehicle purchase has been the effort to reach consensus on trade in value and purchase price. Today, there is so much information available to consumers (via the web) that allot of the "mystery" within that process has since been eliminated. Marcel was quite aware of how this has influenced the sales process, and we had a very productive conversation that virtually eliminated the long drawn out back and forth negotiation process commonly associated with vehicle purchases. Initial pricing for the vehicle I was interested in was very fair. My experience with Coastal's pricing strategy was that starting with a realistic price up front resulted in a much more effective/efficient sales process, in comparison to how other dealers may use overinflated prices that subsequently have to be "worked down" multiple times to more realistic levels. After agreeing on the vehicle and price, I met with Sean to begin paperwork. Sean was also a professional.....friendly, organized and efficient. Sean offered a thorough explanation of warranty and other post sales add-ons, but did not wast time trying to oversell. I was pressed for time due to a prior commitment, and returned to the dealership the next day to complete the paperwork with Lyndsay. After such positive interactions with Marcel and Sean, working with Lyndsay was just as enjoyable...friendly, thorough, and quite efficient. I have to comment on Marcel's ability to really manage the process well from end to end. This included overseeing all of the sales paperwork, vehicle registration, coordinating with my insurance company, scheduling an appointment for detailing, and for the vehicle inspection sticker at the Cohasett facility. He also noted my vehicle was supplied with only one key, and I'd be dead in the water if it ever got misplaced! He's arranging to supply a second key. I have to thank Marcel and the team at Coastal Nissan for making this such a positive car buying experience. Not only did we locate the a good vehicle, we found a dealership that understands what good customer service is all about, and one that we can stay with. We'll be back to purchase additional vehicles, and I highly recommend anyone considering a purchase to stop by. Dave P. Marshfield, MA More